Our Reviews

Caleb H|2023 Chevrolet Colorado

Confirmed Service Customer

5/21/2026

I had to have my truck towed in to the dealership, but due to an error on my part. There was nothing wrong with the vehicle that I did not cause. I had called in advance and had an appointment to have the truck delivered at 12:15. Correction of the problem required draining, flushing and refilling the engine cooling system with prescribed coolant. It took almost 3 hours to complete the service, which seems a bit excessive.

RANDY CHAPPELL

5/23/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HOOVER, AL

James S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/23/2026

Service was great and Sheryl did a tremendous job getting me taken care of!!

SHERYL FRAZIER

5/24/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LEEDS, AL

Randy C|2025 Chevrolet Equinox

Confirmed Service Customer

5/23/2026

As usual my service advisor was awesome. Very knowledgeable. You need more advisors like him.

RANDY CHAPPELL

5/24/2026

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

BIRMINGHAM, AL

John M|2024 Chevrolet Tahoe

Confirmed Service Customer

5/21/2026

Fast, efficient and on time.

RANDY CHAPPELL

5/22/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

PELL CITY, AL

James L|2026 Chevrolet Equinox

Confirmed Service Customer

5/21/2026

Randy was just wonderful to work with. He explained the process of getting my car repaired and how complicated that would be. He also made sure that I understood the amount of time it would take. Throughout the process he kept me informed. It was a great experience and the car is working as we expected. Thanks to Randy.

RANDY CHAPPELL

5/23/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

VESTAVIA, AL

Brenda J|2021 Chevrolet Malibu

Confirmed Service Customer

5/21/2026

They started working on my car as soon as I got there. It was completed in a timely manner. Every one is friendly and professional.

SHERYL FRAZIER

5/23/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

LEEDS, AL

MICHAEL B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

5/25/2026

Lavelle was great!

MOODY, AL

Frank W|2025 Chevrolet Colorado

Confirmed Service Customer

5/22/2026

Service group are always very helpful and professional.

FERNANDO DEL

5/23/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BIRMINGHAM, AL

Keisha B|2020 GMC 1500 Sierra

Confirmed Service Customer

5/25/2026

The people that are assigned to talk to you about your vehicle dont know anything. They cant answer any questions. All they say is I will have to talk to a technician and they never get back with you. I received messages that I would get a call that morning never got it. I sent a message late that evening and got a message promising I would get a call at 9am the next morning again never got it until after 12 when I sent another message. I never got the answer to the question I was waiting for. I ended up calling another dealership to get the question answered.

SYLACAUGA, AL