Our Reviews
Jennifer K|2023 Chevrolet Tahoe
Confirmed Service Customer
2/2/2026
Always a pleasure working with Randy.
RANDY CHAPPELL
2/3/2026
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
Chelsea, AL
SHEWANDA H|2026 Chevrolet Equinox
Confirmed Sales Customer
2/2/2026
Everyone was friendly and helpful
KAINE GRIFFIN
2/3/2026
Hi, thank you for taking the time to leave a review for us at Edwards Chevrolet 280! We're looking forward to your next visit!
SYLACAUGA, AL
Keith A|2025 Chevrolet Corvette Z06
Confirmed Service Customer
2/2/2026
Fernando is always energetic and professional
FERNANDO DEL
2/3/2026
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Edwards Chevrolet 280! We hope to be of service to you again in the future. Take care!
CANTON, GA
Sheryl A|2015 Chevrolet SS
Confirmed Service Customer
2/6/2026
Service staff are top notch. If you have a Chevrolet come to Edwards 280 they will get you in and out quickly
SHERYL FRAZIER
2/6/2026
Thank you for the great feedback. Our top-notch service staff are happy to help get you in and out efficiently. We appreciate your business and hope to see you again soon.
LEEDS, AL
David F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/6/2026
Was not happy with how the service department handled the repairs in my 2024 Silverado. Poor communication and a lack of urgency.
FERNANDO DEL
2/7/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HELENA, AL
BRENITA L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/10/2026
Lavelle aka Preacherman was phenomenal!! Thank you to the Edwards Chevy team on 280! This is our second vehicle in 2 years and we will not go anywhere else ! Thank you for an easy car buying experience without all the extra unnecessary fees ! You guys are the best in the game !
LAVELLE SMITH
2/11/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
MCCALLA, AL
Christopher S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/10/2026
Sure, I brought my 2021 Silverado back to you for the 4th or 5th time with a transmission issue every single time I have had to you it’s the same thing. The very first time it was there I paid $2500 to have it repaired, drove it home after repair and the very next day it’s doing the same thing. This has been on 4-5 separate occasions. This time the final time I was told the truck was stuck in third gear and that would cost $7700 to put a new transmission in. I said no thank you it doesn’t need a transmission. I picked the truck up it was brought to me at pick up I drove away and the truck shifted fine through all 10 gears. I dropped my truck off at the shop in Childressburg, AL for them go investigate the issue. The owner of the shop and I took the truck and drove to Inverness and back to Sylacauga with no issues. I was told I would receive a refund from the first repair of $2500 once GM released the recall, the recall was released, and I filled out the form turned it into your service department who denied the refund. Besides the refund from the recall I should be refunded simply because the service department has failed to fix or repair the issue.
FERNANDO DEL
2/11/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
ROCKFORD, AL
Jesus S|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/4/2026
Quick service
RANDY CHAPPELL
2/4/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
VESTAVIA, AL
Jeffery L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/8/2026
Sheryl always takes great care of me each time I have visited. She is number 1 in the service department.
SHERYL FRAZIER
2/9/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
BIRMINGHAM, AL
JERRY C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/9/2026
It was great. I called my salesman, Lee House, who walked me thru some inventory over the phone and discussed my trade-in of my 2024 1500 RST. Lee let me know that he would be on a pre-planned out of town vacation on the only day I could come in so he set me up to work with Buddy Williams. Buddy was great. He was prepared to meet me, knew the inventory and answered all my questions. We got straight to business on numbers and got the deal done. It was going to take about two hours to get my new truck ready (detailing, nano coating, changing over running boards and hard bed cover) so he gave me a loaner for me to grab lunch. Overall the experience was great.
LEE HOUSE
2/10/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
BIRMINGHAM, AL
James M|2019 Chevrolet Suburban
Confirmed Service Customer
2/9/2026
I did not have wait very long at all. It was the perfect day to get my oil changed. Thanks to all the team members at Edward's Chevrolet Highway 280 location.
TIFFANY KING
2/10/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BIRMINGHAM, AL
Ludolf H|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/11/2026
You guys are best in class when it comes to service
SHERYL FRAZIER
2/11/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
BIRMINGHAM, AL
AARON T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/11/2026
I dealt with Cody and Matt they both made the process extremely easy I will definitely use them in the future.
CODY SIEVE
2/12/2026
Thank you for sharing your experience with Cody and Matt! We’re glad they made the process extremely easy for you. We look forward to assisting you again down the road.
ADAMSVILLE, AL
Glenn T|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/13/2026
I have been having problems with the lights on my trailer, the running lights would light, but turn signals and brake lights would not. I made an appointment to have the trailer hitch plug checked to make use there was power. The service department checked all applicable fuses and used a diagnostic plug to illustrate there is power to all contacts in the truck hitch plug. So now I am trying to diagnose the problem(s) with my trailer wiring. As always, everyone I dealt with was courteous and professional.
SHERYL FRAZIER
2/14/2026
Thank you for sharing your experience! We’re glad our team thoroughly checked your trailer hitch connection and provided courteous, professional assistance as you continue diagnosing the issue.
BIRMINGHAM, AL
Donald R|2024 Chevrolet Tahoe
Confirmed Service Customer
2/12/2026
Professional/ Expedient
SHERYL FRAZIER
2/13/2026
Thank you for recognizing our professionalism and efficiency. Your positive feedback means a great deal to our team!
BIRMINGHAM, AL
ALLAN B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/12/2026
The process was simple and straight to the point Buddy Williams and Matt Lamb did an excellent job of communication in getting the Truck that I wanted. Go Edwards Chevrolet Team, absolutely the best.
FRED I
2/13/2026
What an amazing endorsement of Buddy, Matt, and the Edwards Chevrolet 280t team. We’re glad they communicated clearly and made the process simple while helping you get the exact truck you wanted!
WILSONVILLE, AL
Elijah G|2026 Chevrolet Silverado 1500
Confirmed Service Customer
2/16/2026
It’s was ok
FERNANDO DEL
2/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GREENSBORO, AL
Gary F|2024 Chevrolet Tahoe
Confirmed Service Customer
2/16/2026
Easy to schedule and turn time was great. Courteous staff.
FERNANDO DEL
2/17/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BIRMINGHAM, AL
Jc G|2018 GMC 1500 Sierra
Confirmed Service Customer
2/16/2026
It was excellent besides the mechanic moved my seat all the way to the front and didn’t move it back after getting out
TIFFANY KING
2/17/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BIRMINGHAM, AL
Brandon J|2025 Chevrolet Trax
Confirmed Service Customer
2/16/2026
Our vehicle was brought in due to a parking brake code, and the issue was fixed properly. The gentleman who assisted us was very informative, professional, and took the time to explain everything clearly — we truly appreciated that level of service. The only concern I have was during checkout. There were two other service employees sitting at their desks while we were waiting in line for the gentleman who had our paperwork and keys. He was clearly busy with other clients. When we approached another employee for assistance, we were told we had to wait for him because he had our paperwork and keys. It would have been helpful if another team member could have retrieved the paperwork and keys and assisted us, rather than having us wait an additional 20 minutes. While the repair service itself was great, the checkout experience felt inefficient and could definitely be improved.
RANDY CHAPPELL
2/17/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HELENA, AL
James N|2026 Chevrolet Tahoe
Confirmed Service Customer
2/4/2026
One of the best service departments around. Sheryl is amazing.
SHERYL FRAZIER
2/4/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SYLACAUGA, AL
Kris M|2007 Chevrolet Tahoe
Confirmed Service Customer
2/4/2026
Service was done in a very timely manner. Airbag was replaced under recall for no charge. Don't exactly know what had to be disassembled to do this but quicker than expected.
RANDY CHAPPELL
2/5/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
COLUMBIANA, AL
Candace B|2025 Chevrolet Tahoe
Confirmed Service Customer
2/4/2026
Everything was great, just disappointed I couldn’t get a loaner vehicle to get myself home and back up there while my vehicle was as being worked on. Fernando was awesome, Really appreciate everything they do for me.
FERNANDO DEL
2/5/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CALERA, AL
Robert P|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/4/2026
In and out in under an hour, very clean, waiting room and coffee was amazing
TIFFANY KING
2/5/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
BIRMINGHAM, AL
Brad C|2021 Chevrolet Tahoe
Confirmed Service Customer
2/11/2026
Oil change and tire rotation was fine. I came in for a recall on my fuel module. I paid my bill and left and notice my check engine light was on. I turned around and went into service provider and she said the check engine light was on when I got there for service. Seemed very odd to me since I would have noticed it especially me going to get service. She said there were error codes and would I like to make appointment to get those looked at? First of all why would she not tell me when I was paying my bill and not a word said about it? The check engine like came on after whatever they did on my recall. Did they disconnect my battery before repairing the module? They should have cleared the codes after repair. I had them cleared and the check engine light has not come back on. Very frustrated on how the service provider handle the situation. It was if I did something wrong. All I did was pay for the service.
TIFFANY KING
2/18/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HOOVER, AL
PETER S|2026 Chevrolet Equinox
Confirmed Sales Customer
2/16/2026
Matt Billions and his associates did a great job in giving us the Equinox RS with all the required options to make us happy.
MATTHEW BILLIONS
2/17/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HOOVER, AL
ERIK H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/2/2026
Kaine was awesome, walked me through everything step by step and was very knowledgeable on the truck.
KAINE GRIFFIN
2/3/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet 280! We sincerely value your business and look forward to your next visit. Take care!
GAUTIER, MS
STEPHANIE P|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/9/2026
Nathan was great to work with. He went above and beyond to make sure we were taken care of, making the buying process seamless and enjoyab
NATHAN COOK
2/10/2026
Hi, we're so glad that we were able to go above and beyond your expectations! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
BIRMINGHAM, AL
Hugh E|2025 Chevrolet Colorado
Confirmed Service Customer
2/9/2026
Great service, quick and efficient. Staff were friendly and professional, I appreciate it!
TIFFANY KING
2/10/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BIRMINGHAM, AL
John S|2025 GMC Sierra 1500
Confirmed Service Customer
2/16/2026
Tiffany was great!
TIFFANY KING
2/17/2026
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
STERRET, AL
Tina R|2025 Chevrolet Blazer
Confirmed Service Customer
2/16/2026
Well I had to call several times to set up service, no one in service would ever answer and never returned my phone call. I finally had to get my salesman to schedule the appointment for me. If I had not bought the Chevy Man package I would not be back to your location. I have had several disappoints with Edwards, not just service. I have bought several vehicles from Edwards, very disappointed.
FERNANDO DEL
2/19/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEEDS, AL
Jeffrey R|2024 Chevrolet Suburban 1500
Confirmed Service Customer
2/19/2026
Great service and personnel
TIFFANY KING
2/20/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
JASPER, AL
LUKE K|2026 Chevrolet Suburban
Confirmed Sales Customer
2/23/2026
The Edwards Chevrolet-280 was very knowledgeable and walked us through the entire process as if we were family. We didn’t feel pressured to buy anything at any point. We would highly recommend buying from them.
MATTHEW BILLIONS
2/24/2026
Thank you for the thoughtful review. We’re delighted the Edwards Chevrolet 280 team made you feel like family and ensured a pressure-free, informative experience. Your recommendation means a lot.
VESTAVIA, AL
Marcela F|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
2/11/2026
Love the communication and the customer service
FERNANDO DEL
2/12/2026
We’re glad you appreciated our communication and customer service! Your kind words mean a lot, and we hope your next visit is just as smooth and enjoyable.
GRAYSVILLE, AL
Larry O|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/14/2026
Everything went well
RANDY CHAPPELL
2/15/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
GARDENDALE, AL
Jarell A|2022 Chevrolet Malibu
Confirmed Service Customer
2/14/2026
Tiffany is always great! Very nice and helpful along with Matt in the service department.
TIFFANY KING
2/15/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
BIRMINGHAM, AL
Ernestine C|2021 Chevrolet Corvette
Confirmed Service Customer
2/14/2026
Great service received from the staff
RANDY CHAPPELL
2/15/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
FOLEY, AL
Peyton M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/18/2026
Went in for a tire replacement under warranty. Process was smooth and quick.
TIFFANY KING
2/19/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ALABASTER, AL
Tenaly W|2021 GMC Yukon
Confirmed Service Customer
2/18/2026
Fast and friendly
RANDY CHAPPELL
2/19/2026
Hi, thank you for taking the time to leave a review for us at Edwards Chevrolet 280! We're looking forward to your next visit!
BI, AL
Lyudmilah H|2023 Chevrolet Tahoe
Confirmed Service Customer
2/21/2026
Great.Thank you
FERNANDO DEL
2/22/2026
Thank you for your kind and uplifting words. We truly appreciate your support and are grateful for the opportunity to assist you. It means a lot to us, and we look forward to connecting with you again soon.
STERRETT, AL
Austin L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/23/2026
I did not receive my points for being my truck in to have it serviced
TIFFANY KING
2/24/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Wilsonville, AL
Renaldo S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/24/2026
Once again Sheryl Frazier proves why she’s a rock star and your Top Service Representative. Her attention to detail and customer service etiquette is impeccable. She’s truly your shining Star.
SHERYL FRAZIER
2/25/2026
Thank you for sharing your feedback! Sheryl will be thrilled to hear you recognize her attention to detail and exceptional customer service—she truly is a shining star on our team.
BIRMINGHAM, AL
Jay J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/2/2026
Quick and efficient service!
TIFFANY KING
2/3/2026
Hi, thank you for taking the time to leave a review for us at Edwards Chevrolet 280! We're looking forward to your next visit!
VESTAVIA, AL
Kenneth J|2024 Chevrolet Tahoe
Confirmed Service Customer
2/5/2026
Was very well taken care of ,efficient and very friendly
SHERYL FRAZIER
2/6/2026
We appreciate your kind review. It’s great to hear you were taken care of with efficient and friendly service. Thank you for choosing us, and we hope to see you again soon.
BIRMINGHAM, AL
Paul F|2026 Chevrolet Colorado
Confirmed Service Customer
2/10/2026
Great customer service from start to finish. I scheduled my first oil change and was greeted by name as soon as I arrived, which immediately set the tone. The service was efficient and professional, and I was back on the road in no time.
SHERYL FRAZIER
2/11/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HELENA, AL
Ricky J|2019 Chevrolet Equinox
Confirmed Service Customer
2/19/2026
As always the service was done in a timely manner and only the work that was needed for my vehicles scheduled maintenance. The service reps Fernando and Sheryl are always a pleasure to work with. My Chevy doesn't get worked on anywhere else.
FERNANDO DEL
2/19/2026
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Edwards Chevrolet 280!
WILSONVILLE, AL
Willie K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/23/2026
The dealership gives you warm welcoming when you come inside. Everyone is professional in how they talk and carry themselves..
SHERYL FRAZIER
2/24/2026
We appreciate your kind words. It’s wonderful to hear our team provides a warm welcome and professional service every time you visit.
MONTGOMERY, AL
Seberna E|2002 Chevrolet Tahoe
Confirmed Service Customer
2/23/2026
The staff was very nice and helpful. The service that I received was done in a good timely manner.
TIFFANY KING
2/24/2026
We truly appreciate your kind words. It’s great to hear our staff was helpful and completed your service in a timely manner.
HARPERSVILLE, AL
Jeff A|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/23/2026
I had an exceptional experience everything was taken care of. I will continue to get my truck worked on there everytime.
SHERYL FRAZIER
2/24/2026
Thank you for your exceptional review. We’re happy everything was taken care of and honored that you’ll continue trusting us with your truck’s service every time.
CHELSEA, AL
Paul B|2023 Chevrolet Traverse
Confirmed Service Customer
2/26/2026
We trust Edward’s Chevrolet 280. The service and the people who work there are always courteous and do an excellent job.
SHERYL FRAZIER
2/27/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MAYLENE, AL
LOGAN D|2026 Chevrolet Equinox
Confirmed Sales Customer
2/9/2026
Kaine was honest, he worked hard to show me exactly what the Chevrolet could and couldn't do, and he was straightforward from the first conversation.
KAINE GRIFFIN
2/10/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.
ARAB, AL
HENRY C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/19/2026
The salesman did a great job working with me to get the deal and vehicle that I wanted
LAVELLE SMITH
2/20/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BIRMINGHAM, AL
CYNTHIA I|2026 Chevrolet Equinox
Confirmed Sales Customer
2/23/2026
My sales representative, Kaine, was awesome! He showed excellent customer service and took his time to explain the features of the vehicles that I was interested in. Also, the manager and financial representative showed excellent customer service as well. Overall, I had a great experience!
KAINE GRIFFIN
2/24/2026
We truly appreciate your detailed and glowing feedback. It’s fantastic to hear Kaine, along with our management and finance team, provided attentive and informative service throughout your experience. We’re grateful for your trust and hope you enjoy your new vehicle.
PINSON, AL
Adam W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/27/2026
We have worked with Randy at Edwards Chevrolet multiple times, and every experience has been excellent. We have had several vehicles serviced and handled through him, and he consistently goes above and beyond. Randy is one of the kindest and most genuine people we have dealt with in the automotive industry. He takes the time to explain what is going on, walks us through options clearly, and never makes us feel rushed or pressured. You can tell he truly cares about people, not just the transaction. What stands out most is his consistency. It is not just one good experience. It has been every time. He follows through, communicates well, and makes the entire process smooth and stress-free. Because of Randy, Edwards Chevrolet has earned our loyalty. As long as he is there, we will not take our vehicles anywhere else. He represents the dealership with integrity and heart, and that matters to us.
RANDY CHAPPELL
2/28/2026
Thank you for sharing such wonderful feedback! We’re thrilled to hear that Randy consistently provides attentive, genuine, and knowledgeable service. It means a lot to know that his dedication has earned your loyalty and made your experiences smooth and stress-free. We’ll be sure to share your kind words with him!
Chelsea, AL
Merrill M|2014 Chevrolet Corvette
Confirmed Service Customer
2/27/2026
Sheryl is the best service writter ever. I think she knows more about Corvettes than most guys driving them. Having a large expense for repair is never a fun day, but working with her makes the day better for sure. She is prompt to return calls or texts, keeps you informed about the service and handles everything great. Used some GM point and only had to give her a four digit code. I have used Edwards for my company cars and my personal vehicles. Just wish your salesmen were as easy to work with ! Have made my purchases elsewhere.
SHERYL FRAZIER
2/28/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!
BIRMINGHAM, AL
Russell H|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
2/13/2026
very good
RANDY CHAPPELL
2/14/2026
Thank you for your positive review! We’re glad your experience was very good, and we hope to make it even better next time.
GARDENDALE, AL
Thomas L|2022 Chevrolet Tahoe
Confirmed Service Customer
2/13/2026
Fernando is fantastic
FERNANDO DEL
2/14/2026
Thank you for the kind words about Fernando! We’re happy he made such a fantastic impression and look forward to your next visit.
WILSONVILLE, AL
Kenneth W|2026 Chevrolet Silverado 1500
Confirmed Service Customer
2/17/2026
Service Writer, Randy, was very courteous and got our truck right in for our first service.
RANDY CHAPPELL
2/18/2026
We appreciate your thoughtful feedback about Randy. It’s great to know he was courteous and got your truck in promptly for its first service.
SHELBY, AL
JAMES T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/18/2026
My first pleasant experience at a dealership
MICHAEL WHITSON
2/19/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Edwards Chevrolet 280 and we hope to see you again soon!
CHELSEA, AL
GEORGE B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/20/2026
Great hospitality and helpful
TARIQ N
2/21/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HELENA, AL
Luther D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/24/2026
Great service and quick
TIFFANY KING
2/25/2026
Thank you for your feedback! We’re thrilled you received great service that was completed quickly and efficiently.
KNOXVILLE, AL
Edward T|2025 Chevrolet Tahoe
Confirmed Service Customer
2/27/2026
The service technicians did an excellent & expedient job in servicing my 2025 Tahoe!
TIFFANY KING
2/28/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BIRMINGHAM, AL
Charlie H|2020 Chevrolet Blazer
Confirmed Service Customer
2/27/2026
It was very expensive to get my care fixed, but the worked was great.
SHERYL FRAZIER
2/28/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HARPERSVILLE, AL
Stephen W|2021 GMC 1500 Sierra
Confirmed Service Customer
3/5/2026
I did not get an answer to my question about the 6.2 engine recall. My engine passed the test at the previous appointment. They put the new oil in & installed a new oil fill cap. My question was, " With doing the above, does my engine warranty now extend out to 150,000 miles; just like if the engine had to be replaced from a FAILED crankshaft test"? That question has yet to be answered by Edwards Chevrolet or GM.... If the engine is now covered to 150K miles do I receive written documentation stating so??
TIFFANY KING
3/6/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BIRMINGHAM, AL
CHRISTOPHER J|2025 Chevrolet Suburban
Confirmed Sales Customer
2/23/2026
My wife and I bought a Chevy Suburban from Tariq Ali last week, and the experience was excellent from start to finish. Tariq was knowledgeable, patient, and genuinely focused on helping us find the right fit for our family. No pressure, clear communication, and a smooth process all the way through. Highly recommend working with him.
TARIQ N
2/24/2026
We’re grateful for your glowing feedback about Tariq. It’s fantastic to hear he guided you patiently and professionally, helping you find the perfect Chevrolet Suburban for your family. Your high recommendation is truly appreciated.
MOUNTAIN BRK, AL
Heather R|2024 Chevrolet Tahoe
Confirmed Service Customer
2/25/2026
Good experience. Was very q
TIFFANY KING
2/26/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Harpersville, AL
Randy G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/25/2026
The service manager was friendly and courteous
FERNANDO DEL
2/26/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GREENSBORO, AL
Mary B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/12/2026
I was in and out for an oil change and tire rotation in less than an hour. Fernando is always very helpful. He has helped me with some issues with my android auto.
FERNANDO DEL
2/28/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
BIRMINGHAM, AL
James A|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/28/2026
Fast service. Friendly staff.
TIFFANY KING
3/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MCCALLA, AL
Janessa S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/3/2026
The Service Department was Very Friendly and Helpful! They Were Conscientious About Finding Our Problem Without Providing Unnecessary Work or Expenses and Resolving Our Issue. Once The Problem was Identified the Department was Quick to get us Scheduled, Get the Parts Ordered and Get or Repair Taken Care Of! Everyone Was Very Helpful and Kind!!! It was A Wonderful Experience!!
RANDY CHAPPELL
3/4/2026
We sincerely appreciate your detailed and glowing feedback. It’s wonderful to know our service team worked carefully to identify the issue and resolve it while keeping your best interests in mind.
SYLACAUGA, AL
Jonathan W|2022 GMC 2500HD Sierra
Confirmed Service Customer
3/6/2026
Great
RANDY CHAPPELL
3/6/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
BIRMINGHAM, AL
James A|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/16/2026
Always great service
SHERYL FRAZIER
2/17/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MCCALLA, AL
Antonio C|2020 Chevrolet Suburban
Confirmed Service Customer
2/16/2026
Fast service and hands on service department
TIFFANY KING
2/17/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
Birmingham, AL
Sheryl A|2008 Chevrolet Trailblazer
Confirmed Service Customer
2/23/2026
Great service everyone was very nice
SHERYL FRAZIER
2/24/2026
Thank you for your warm and positive feedback. We’re glad everyone made you feel welcome, and we can’t wait to assist you again.
LEEDS, AL
Allan R|2026 Chevrolet Silverado 1500
Confirmed Service Customer
2/23/2026
I had my truck in service for a general inspection and to have a Bed Cover installed, everything went great. Sheryl always takes care of my vehicles, she pays attention to detail and gets your vehicle back to you in a timely manner.
SHERYL FRAZIER
2/24/2026
We’re so grateful for your detailed and positive review. It’s wonderful to hear everything went smoothly with your inspection and bed cover installation, and that Sheryl continues to provide attentive and timely care. We truly value your loyalty.
WILSONVILLE, AL
Christopher R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/23/2026
Great job.
TIFFANY KING
2/24/2026
Thank you for the great compliment. We appreciate your support and look forward to serving you again soon.
SYLACAUGA, AL
David M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/25/2026
Great
FERNANDO DEL
2/25/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
MONTEVALLO, AL
Patricia W|2020 Chevrolet Blazer
Confirmed Service Customer
3/9/2026
We always receive great service. The waiting area is always clean and comfortable.
SHERYL FRAZIER
3/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CHELSEA, AL
James T|2024 Chevrolet Corvette Z06
Confirmed Service Customer
4/14/2026
Well my service advisor is outstanding MS Sherly. Now the technicians are good i think at what do except getting my car back without finger prints on it and greasy spots in the engine compartment... I figure if I bought the car this amount, at least the techs can make sure it comes like it came in ...not sure is this some underlign hate or what . Its not 1st time. So now I must speak on it. Thanks for your time.
SHERYL FRAZIER
4/15/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
COLUMBUS, MS
Jason R|2026 Chevrolet Silverado 1500
Confirmed Service Customer
2/28/2026
Wasn’t even aware that you had to have an appointment on Saturday to do an oil change. I thought it was first come first serve. I was wrong. You have to have an appointment, but it didn’t matter. They took me right in. I was there for about 30 minutes. Everything went smooth.
TIFFANY KING
3/1/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SYLACAUGA, AL
Jason W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/28/2026
Tiffany is always really helpful and easy to work with. My car was ready super-early, which helped immensely.
TIFFANY KING
3/1/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.
CHELSEA, AL
Trevor R|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
3/3/2026
Dropped my truck off for an oil change and a recall fix. During the recall repair, you damaged my dash and then said and I quote “there’s nothing we can do”
RANDY CHAPPELL
3/5/2026
Our team has acknowledged this review.
HAPERSVILLE, AL
Justin S|2026 Chevrolet Colorado
Confirmed Service Customer
3/27/2026
My experience was great. I was able to get in and out of my appointment quickly and all of my questions were answered.
TIFFANY KING
3/27/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CALERA, AL
Riley G|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/27/2026
Bad
RANDY CHAPPELL
3/28/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BIRMINGHAM, AL
James T|2024 Chevrolet Corvette Z06
Confirmed Service Customer
4/5/2026
For the most part my experience is outstanding...despite what happened to my 24 c8 corvette Z06... the has had a few minor problems..now i am just waiting on the rear hatch actuator..Hopefully it will be in this week..miss Sheryl has been great in getting my car back to super operating status. Thanks again.
SHERYL FRAZIER
4/6/2026
We’re delighted to hear that Sheryl has been so helpful in getting your Corvette Z06 back to peak performance. Thank you for your patience with the minor issues, and we hope the rear hatch actuator arrives soon so you can enjoy your car fully. We look forward to seeing you back on the road with confidence.
COLUMBUS, MS
Brad C|2024 GMC Sierra 1500
Confirmed Service Customer
4/24/2026
Randy gives excellence service
RANDY CHAPPELL
4/25/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
VESTAVIA, AL
Brent B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/18/2026
They were the best from the service dept to the technician
TIFFANY KING
2/19/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
SYLACAUGA, AL
Jerry L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/25/2026
On time service. Quick and convenient
TIFFANY KING
2/26/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
CHELSEA, AL
Wilbert F|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/26/2026
I do like the service in there makes me feel like home I got there before my appointment and they accept my vehicle and serviced. thanks for everything
FERNANDO DEL
2/27/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
WETUMPKA, AL
Sherman D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/26/2026
Excellent service from your customer service team staff starting with ( Randy, Tiffani and the new Hispanic personnel working with them.
FERNANDO DEL
2/26/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
ALPINE, AL
John B|2025 GMC Canyon
Confirmed Service Customer
3/16/2026
I arrived early but my vehicle was taken back right away. I had a nice place to wait and didn’t take too long for it to be finished.
TIFFANY KING
3/17/2026
We’re glad your early arrival was accommodated quickly and comfortably! Thank you for highlighting our attentive service and welcoming waiting area.
CHELSEA, AL
Randy B|2019 GMC Yukon
Confirmed Service Customer
3/16/2026
On time. Always courteous. Sheryl is the best
SHERYL FRAZIER
3/17/2026
We’re glad your visit was on time and consistently courteous! Sheryl will be thrilled to hear your kind words and appreciation.
VESTAVIA, AL
Laura J|2024 GMC Yukon
Confirmed Service Customer
3/20/2026
Randy and Allan are the best. Thanks!
RANDY CHAPPELL
3/20/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
BIRMINGHAM, AL
Renaldo S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/30/2026
Brought my vehicle in for service and was received excellent service from Fernando the customer service representative. He was very professional and courteous.
JACKSON BRAHSER
5/2/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BIRMINGHAM, AL
Eric B|2022 Chevrolet Blazer
Confirmed Service Customer
2/16/2026
Great service
RANDY CHAPPELL
2/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
TRUSSVILLE, AL
Carlene F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/16/2026
As always everyone, was very nice and outgoing. I love the way Sheryl takes her time and explains to me the different features of my truck. I just haven't taken the time to read up on it, but Sheryl takes time out and explains the different features of my truck. I really appreciate that.
SHERYL FRAZIER
2/17/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!
PINSON, AL
Robby S|2025 GMC Sierra 1500
Confirmed Service Customer
2/26/2026
Polite and fast.
TIFFANY KING
2/26/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
VINCENT, AL
Jack M|2025 Chevrolet Tahoe
Confirmed Service Customer
3/21/2026
Quick service, friendly staff! Tiffany was great
TIFFANY KING
3/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MOUNTIAN BROOK, AL
Brody Y|2021 GMC 1500 Sierra
Confirmed Service Customer
3/6/2026
Great service
RANDY CHAPPELL
3/24/2026
We truly appreciate your great review! It’s wonderful to know you received service that stood out. We’re always here to keep that experience going strong!
WILSONVILLE, AL
Mark B|2024 Buick Envista
Confirmed Service Customer
4/22/2026
I made an appointment, the service department was ready for me, they serviced my car accurately, and were through in a very reasonable time. You can’t ask for better than that!
RANDY CHAPPELL
4/23/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
PELHAM, AL
Tamika C|2025 Chevrolet Equinox
Confirmed Service Customer
4/26/2026
Very professional and courteous. I was in and out in no time. .
SHERYL FRAZIER
4/27/2026
Professional and courteous service paired with efficiency makes for a great visit. It is wonderful to know everything was handled quickly. We look forward to seeing you again!
BIRMINGHAM, AL
Brent B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/10/2026
They always take great care of me. Service department is top notch.
FERNANDO DEL
5/11/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SYLACAUGA, AL
Sheila B|2014 Chevrolet Cruze
Confirmed Service Customer
5/2/2026
Superb customer service
JACKSON BRAHSER
5/4/2026
Your recognition of superb customer service highlights a consistently strong and attentive approach. It’s great to know you felt well taken care of throughout. Warm regards and best wishes moving forward.
VESTAVIA, AL
Pamela L|2015 Chevrolet Corvette
Confirmed Service Customer
5/8/2026
Ms.Sheryl Frazier was my service technician. She took pictures of my car, ordered the parts needed and had me back behind the wheel very quickly. Ms. Frazier was very professional, and she has a passion for her job. She rendered excellent Customer service with a smile. I highly recommend and trust her with my automobile. Keep up the great job Ms. Sheryl Frazier. Thank You, Pam Cook
SHERYL FRAZIER
5/10/2026
Thank you for the outstanding and detailed review, Pam! We are delighted to hear Sheryl provided such professional, attentive, and passionate service while getting your vehicle repaired quickly and efficiently. Your trust, recommendation, and kind words mean so much to our team, and we will be sure to share your appreciation with Sheryl.
PLEASANT GROVE, AL
Joseph A|2024 Chevrolet Trailblazer
Confirmed Service Customer
5/8/2026
Always a pleasure working with Sheryl, I can get in and out before you know it.
SHERYL FRAZIER
5/10/2026
hank you for your kind words about Sheryl! We are delighted to hear she consistently provides such smooth and efficient service for you. Your continued support is sincerely appreciated.
ODENVILLE, AL
James L|2026 Chevrolet Equinox
Confirmed Service Customer
5/21/2026
Randy was just wonderful to work with. He explained the process of getting my car repaired and how complicated that would be. He also made sure that I understood the amount of time it would take. Throughout the process he kept me informed. It was a great experience and the car is working as we expected. Thanks to Randy.
RANDY CHAPPELL
5/23/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
VESTAVIA, AL
Brenda J|2021 Chevrolet Malibu
Confirmed Service Customer
5/21/2026
They started working on my car as soon as I got there. It was completed in a timely manner. Every one is friendly and professional.
SHERYL FRAZIER
5/23/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEEDS, AL
Keisha B|2020 GMC 1500 Sierra
Confirmed Service Customer
5/25/2026
The people that are assigned to talk to you about your vehicle dont know anything. They cant answer any questions. All they say is I will have to talk to a technician and they never get back with you. I received messages that I would get a call that morning never got it. I sent a message late that evening and got a message promising I would get a call at 9am the next morning again never got it until after 12 when I sent another message. I never got the answer to the question I was waiting for. I ended up calling another dealership to get the question answered.
RANDY CHAPPELL
5/26/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SYLACAUGA, AL
Terence R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/12/2026
Service is A1.…..Thanks Tiffany King
TIFFANY KING
3/13/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HAYNEVILLE, AL
John J|2024 GMC Canyon
Confirmed Service Customer
3/16/2026
Friendly and efficient service
TIFFANY KING
3/17/2026
We appreciate your kind feedback! It’s wonderful to hear our team delivered friendly and efficient service during your visit.
BIRMINGHAM, AL
Robyn M|2021 Chevrolet Tahoe
Confirmed Service Customer
4/3/2026
Friendly, very helpful!! Great work!
TIFFANY KING
4/4/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!
BIRMINGHAM, AL
Robert A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/3/2026
The best service department around! Randy does an amazing job. Allen, Scott, Cheryl, all of them are the best of the best!
RANDY CHAPPELL
4/3/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
ALABASTER, AL
Debbie S|2025 Chevrolet Tahoe
Confirmed Service Customer
4/6/2026
Very swift and very courteous. .
TIFFANY KING
4/7/2026
Thank you for your thoughtful feedback. We are glad you experienced swift and courteous service, and we look forward to welcoming you back.
ALABASTER, AL
Roosevelt M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/13/2026
Team is always pleasant!
FERNANDO DEL
4/14/2026
We are happy to know our team is always pleasant and easy to work with. Your continued satisfaction means a lot to us. We look forward to serving you again soon.
CHELSEA, AL
Jon M|2026 Chevrolet Colorado
Confirmed Service Customer
4/13/2026
As always it was a fast smooth, professional and seamless experience!
SHERYL FRAZIER
4/14/2026
Thank you for your continued trust in our team. We are pleased to hear your experience was fast, smooth, and seamless as always. We look forward to welcoming you back again.
HARPERSVILLE, AL
Ron R|2020 Chevrolet Traverse
Confirmed Service Customer
5/1/2026
Great customer service!
JACKSON BRAHSER
5/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!
HOOVER, AL
Cory E|2021 GMC 1500 Sierra
Confirmed Service Customer
5/27/2026
Received a text message from the service department recommending replacing my windshield wipers that were two months old. I understand the "upsell" in auto repair is common however when it is not at all warranted, I would call it fraudulent. Had I agreed to this, I would have paid almost another $100 for a wiper blade that is literally lower quality than the ones I currently have. So, I won't be back. It's a shame since I've been a loyal customer since purchasing a vehicle in 2010.
JACKSON BRASHER
5/28/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
SHOAL CREEK, AL
John Z|2012 Chevrolet Corvette
Confirmed Service Customer
3/9/2026
Great service
TIFFANY KING
3/9/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
BIRMINGHAM, AL
Arthur G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/9/2026
Tiffany and oil service crew did a great job.
TIFFANY KING
3/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
STERRETT, AL
Brad C|2024 GMC Sierra 1500
Confirmed Service Customer
4/5/2026
Randy is the best representative for Edwards Chevrolet
RANDY CHAPPELL
4/6/2026
Thank you for your kind words about Randy. We’re thrilled he could provide excellent service, and we look forward to assisting you again.
VESTAVIA, AL
Joseph T|2022 Chevrolet Tahoe
Confirmed Service Customer
4/16/2026
Randy is the best
RANDY CHAPPELL
4/17/2026
Thank you for your kind feedback about Randy. We are glad to hear he made such a strong impression. We look forward to assisting you again.
MOUNTAIN BRK, AL
Derrick D|2026 Chevrolet Suburban
Confirmed Service Customer
4/20/2026
From start to finish, it took less than two hours. They help me find a vehicle I loved and kept the onboard buying process good..
FERNANDO DEL
4/20/2026
This is such an encouraging and positive review. We’re glad your buying experience was quick and enjoyable, and we hope you continue to love your new vehicle.
COTTONDALE, AL
James S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/23/2026
Service was great and Sheryl did a tremendous job getting me taken care of!!
SHERYL FRAZIER
5/24/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEEDS, AL
Randy C|2025 Chevrolet Equinox
Confirmed Service Customer
5/23/2026
As usual my service advisor was awesome. Very knowledgeable. You need more advisors like him.
RANDY CHAPPELL
5/24/2026
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
BIRMINGHAM, AL
JAMES L|2026 Chevrolet Trax
Confirmed Sales Customer
5/30/2026
Lavelle Smith is an excellent salesman with an array of knowledge on the vehicles that interests me. Thank you for your help in my journey to buying a new vehicle.
OPELIKA, AL
James A|2025 Chevrolet Colorado
Confirmed Service Customer
5/31/2026
Easy to make appointment and service is completed on time.
JACKSON BRASHER
6/2/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
PELHAM, AL
John P|2024 Chevrolet Blazer
Confirmed Service Customer
2/2/2026
Cheryl is the absolute best service advisor hands down. The entire service department makes taking your vehicle in for service a very pleasant experience. Highly recommend!
SHERYL FRAZIER
2/28/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
BIRMINGHAM, AL
David M|2021 Chevrolet Blazer
Confirmed Service Customer
2/27/2026
Tiffany is always so nice and friendly and does a great job!
TIFFANY KING
2/27/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
CHELSEA, AL
Kevin L|2015 Chevrolet Suburban
Confirmed Service Customer
2/27/2026
Fast service. Great job.
FERNANDO DEL
2/27/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
BIRMINGHAM, AL
Glenn M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/12/2026
Service was timely and excellent.
SHERYL FRAZIER
3/12/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
BIRMINGHAM, AL
Carla C|2017 Chevrolet Malibu
Confirmed Service Customer
4/1/2026
Tiffany King is the best she deserves a raise
TIFFANY KING
4/2/2026
Hello, we're happy to hear you had the best experience with our staff! We look forward to helping again in the future. Take care!
BIRMINGHAM, AL
MICHAEL B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/25/2026
Lavelle was great!
LAVELLE SMITH
5/26/2026
Thank you for the kind feedback! We’re thrilled to hear Lavelle provided such a great experience during your visit. We appreciate your support and hope to assist you again soon!
MOODY, AL
MICHAEL M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/1/2026
Matt Billions was our sales rep and we couldn't have had a better experience. He made the process easy, fun and enjoyable for us in our purchase of the 2026 Chevy Silverado RST. Thanks Matt!
MATTHEW BILLIONS
6/2/2026
Congratulations on your new vehicle, Michael! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
HOOVER, AL
Robert M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/3/2026
Smooth and easy visit to the service center. Set up appointment over the phone and everything was handled when I arrived. Staff was friendly and attentive to my needs.
JACKSON BRASHER
6/4/2026
We're delighted to hear your service visit was smooth and convenient from start to finish. It's wonderful that our team was prepared, attentive, and ready to assist upon your arrival. Thank you for your valued support.
WILSONVILLE, AL
Jane C|2018 Chevrolet Equinox
Confirmed Service Customer
4/21/2026
Andy Harrison and Sheryl Frazier are the best!
SHERYL FRAZIER
4/23/2026
Hello, we're happy to hear you had the best experience with our team! We look forward to helping again in the future. Take care!
PELHAM, AL
Patrick L|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/21/2026
I came in to get my oil changed in my 2025 ZR two 2500. Everything was taken care of. My service advisor is on top of everything. Thanks to Edward Chevrolet Highway 280.
RANDY CHAPPELL
4/23/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Edwards Chevrolet 280 and we hope to see you again soon!
ALABASTER, AL
Tom H|2025 Chevrolet Blazer
Confirmed Service Customer
6/4/2026
Everything was easy to deal with
RANDY CHAPPELL
6/5/2026
We're pleased to hear everything was easy and straightforward during your visit. Providing a smooth and stress-free experience is always our goal. We appreciate your feedback and look forward to assisting you again!
BIRMINGHAM, AL
Demarcus R|2026 Chevrolet Colorado
Confirmed Service Customer
6/4/2026
My first time having my truck serviced since I bought it was smooth and efficient!!!
JACKSON BRASHER
6/4/2026
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
TUSCALOOSA, AL
Amya S|2023 Chevrolet Malibu
Confirmed Service Customer
6/8/2026
Have a whole recall that’s a safety recall and seems like you all are just not gone fix it and it was issued out and April that can causes accident for anyone driving a Chevy Malibu and no one has came up with. Solution to fix it so I supposed to just keep driving like this on a 2023 at that.
SHERYL FRAZIER
6/9/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BIRMINGHAM, AL
Michael J|2024 Chevrolet Blazer
Confirmed Service Customer
6/8/2026
I always have a pleasant visit at Edward’s Chevrolet 280. The staff always greets me form my sales guy to the service side. They all remember me and treat my with great respect. Sheryl my service advisor gets me in when I need and makes sure I have a stress free visit.
SHERYL FRAZIER
6/9/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our team. We always strive to provide the best possible service and truly appreciate your continued trust!
ALABASTER, AL
WALTER T|2026 Chevrolet Equinox
Confirmed Sales Customer
6/11/2026
I was treaty with dignity and respect. What more can one ask for?
TARIQ N
6/13/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SYLACAUGA, AL
Ron B|2016 Chevrolet Corvette
Confirmed Service Customer
6/11/2026
Sheryl and the service staff always take great care of me. I drive across town to have them service my car even though another Chevrolet dealership is close by.
SHERYL FRAZIER
6/13/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HOOVER, AL
Caleb H|2023 Chevrolet Colorado
Confirmed Service Customer
5/21/2026
I had to have my truck towed in to the dealership, but due to an error on my part. There was nothing wrong with the vehicle that I did not cause. I had called in advance and had an appointment to have the truck delivered at 12:15. Correction of the problem required draining, flushing and refilling the engine cooling system with prescribed coolant. It took almost 3 hours to complete the service, which seems a bit excessive.
RANDY CHAPPELL
5/23/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HOOVER, AL
Clarence C|2007 Chevrolet Trailblazer
Confirmed Service Customer
6/1/2026
I contacted Sheryl regarding my Trailblazer SS to see about replacing my suspension with coils. Sheryl provided me with a quote and a date to bring it in for repairs. She is the epitome of what customer service is about. She was nice, professional and provided outstanding communication throughout the process. She is truly a professional with emphasis on providing the best customer service.
SHERYL FRAZIER
6/2/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
VINCENT, AL
Phillip H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/10/2026
Chev Silverado taken in for check because of check engine light, problem diagnosed as a defective transmission wiring harness. After a 3 day wait paid the repair bill. I cranked the truck and check engine light still on. This is the second instance of repair not solving the problem. The light did eventually go off. So, jury still out on repair success. Very disappointed.
FERNANDO DEL
6/11/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CHELSEA, AL
Johnny J|2015 Chevrolet Camaro
Confirmed Service Customer
6/13/2026
I dropped my car off for repairs got the automated text and the call to tell me what was wrong and give them the ok to start then nothing, they had the car for 3 weeks and I had to call to find out what the status was and ask how long I was looking at. The work so far is good no complaints there but the lack of communication was what I have a problem with, if you are working on someone's vehicle, the owner shouldn't have to keep calling to find out the status of the service, I even told the guy I was paired with he could just send me a text and he would not he called me back after he found where we were at on the parts.
FERNANDO DEL
6/16/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
COLOMBIANA, AL
Frank W|2025 Chevrolet Colorado
Confirmed Service Customer
5/22/2026
Service group are always very helpful and professional.
FERNANDO DEL
5/23/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BIRMINGHAM, AL
Rob B|2010 Chevrolet Suburban
Confirmed Service Customer
5/29/2026
Fast service, good communication. I was passing through and you fixed my vehicle in a timely manner and got me on my way.
SHERYL FRAZIER
5/30/2026
Thank you for the wonderful feedback. We're glad our team could get you back on the road quickly while keeping communication clear throughout the process. Safe travels wherever your journey takes you.
LAKEWOOD RANCH, FL
Diann W|2016 Chevrolet Corvette
Confirmed Service Customer
5/29/2026
Sheryl always takes care of me lets me know what’s going on with the car and what’s not
SHERYL FRAZIER
5/30/2026
Your loyalty and trust are truly valued. Sheryl will be pleased to know her communication and dedication continue to make your visits more comfortable and informative. We look forward to helping you again whenever needed.
MOODY, AL
Renaldo S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/5/2026
Always professional and courteous. Highly recommend their service department as the best Chevrolet Service Department in Birmingham.Sheryl Frazier never disappoints. Great staff at Edwards Chevrolet Hwy 280.
SHERYL FRAZIER
6/6/2026
Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BIRMINGHAM, AL
William M|2016 Chevrolet Corvette
Confirmed Service Customer
6/12/2026
Issues with tires leaking down on my Corvette. Service Department found the problem quick and resolved the problem. Best dealership ever!! Mike Hathcock
SHERYL FRAZIER
6/13/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
SYLACAUGA, AL
James T|2024 Chevrolet Corvette Z06
Confirmed Service Customer
6/12/2026
Well well the service advisor MS Sheryl is outstanding she deserves to get a raise...now i had a bit of a issue with the technicians finger prints on my car and all. This last time I know the had to test drive my car but left it only 75 miles to empty on the fuel..not sure what that was about...all I want is the tech just take a bit more PRIDE in the corvette. Thanks for your time.
SHERYL FRAZIER
6/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
COLUMBUS, MS
Bryan C|2024 GMC Sierra 1500
Confirmed Service Customer
6/17/2026
Sheryl Frazier is always great to work with and I always ask for her when needing service on my vehicle.
SHERYL FRAZIER
6/18/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BIRMINGHAM, AL
Winnie P|2019 GMC Acadia
Confirmed Service Customer
3/14/2026
Very professional and courteous staff
TIFFANY KING
3/15/2026
We sincerely appreciate your thoughtful feedback. Hearing that our staff was professional and courteous is very rewarding for our team. Thank you for recognizing their efforts.
CUBA, AL
Bill R|2024 GMC Sierra 1500
Confirmed Service Customer
3/30/2026
Sheryl is excellent. Professional, kind and considerate.
SHERYL FRAZIER
3/31/2026
We truly appreciate your kind recognition. It is wonderful to hear Sheryl delivered professional, considerate, and excellent service. We look forward to assisting you again with the same level of care.
BIRMINGHAM, AL
Joseph S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/9/2026
Great service and take care of you
RANDY CHAPPELL
4/10/2026
Thank you for your thoughtful feedback. We are pleased to know you felt well taken care of during your visit. We look forward to serving you again soon.
ODENVILLE, AL
John M|2024 Chevrolet Tahoe
Confirmed Service Customer
5/21/2026
Fast, efficient and on time.
RANDY CHAPPELL
5/22/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PELL CITY, AL
Kerry E|2026 Chevrolet Silverado 1500
Confirmed Service Customer
5/29/2026
My service was outstanding. It always is.
JACKSON BRASHER
5/30/2026
Your continued confidence means a great deal to us. We're delighted to hear your service experiences remain consistently outstanding. We look forward to providing the same level of care on every visit.
CHELSEA, AL
Jane C|2018 Chevrolet Equinox
Confirmed Service Customer
6/1/2026
Andy Harrison and Sheryl Frazier never disappoint. They make your service department a pleasure to do business with. They back the phrase “valued customer”! So many companies use it but don’t back it up. Andy and Sheryl do that for Edwards.
SHERYL FRAZIER
6/2/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
PELHAM, AL
Chanika N|2025 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
Randy kept me informed on everything that was going on with my vehicle. Thankfully they decided to keep it overnight to check it to make sure it was ok before returning it to me, this is how they were able to find the problem.
RANDY CHAPPELL
6/9/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
TRUSSVILLE, AL
Kenneth W|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/19/2026
Great experience. They took our vehicle in on time and completed all of the work in a timely manner. Our wait was minimal.
RANDY CHAPPELL
6/20/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SHELBY, AL
Alan K|2023 Chevrolet Traverse
Confirmed Service Customer
6/5/2026
extremely courteous & professional staff
RANDY CHAPPELL
6/5/2026
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
MCCALLA, AL
Jeffrey H|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2026
I bough a 2026 Chevrolet Trail Boss in January. I had an issue immediately with the emergency calling and took it back 3 times to get it repaired. Before I took it back for the third time the radio volume went out, the turn signals quit making sounds, and the Bluetooth quit working. I left after the visit with the audio system, Bluetooth, and signals still not working. I was told GM was working on an update for my truck and if that didn’t work the radio may have to be replaced and radios are on back order. It is very difficult for me to take my truck back to the dealership as I live an hour away and have been taking off work. I have been truly disappointed with my new truck due to so many issues. I tried to discuss these issues with my salesman and I was told he no longer works for Edwards Chevrolet. I am hopeful that all these issues can be worked out and I look forward to hearing from someone soon.
SHERYL FRAZIER
6/13/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HANCEVILLE, AL
John B|2016 Chevrolet Corvette
Confirmed Service Customer
6/11/2026
Sheryl Edwards promptly took care of what I needed and also made some important recommendations that I accepted. She also gave me several options for getting the additional work taken care of, which was really appreciated. She's the reason that I only have my vehicles serviced at Edwards Chevy 280!
SHERYL FRAZIER
6/13/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
PELHAM, AL
Pamela L|2015 Chevrolet Corvette
Confirmed Service Customer
6/11/2026
Ms. Sheryl Frazier is the best service technician I have ever had. She listens to your concerns and makes sure they are adequately addressed and taken care of professionally. Excellent Customer Service with a smile WOW !
SHERYL FRAZIER
6/13/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
PLEASANT GROVE, AL
Diann W|2022 Chevrolet Blazer
Confirmed Service Customer
6/12/2026
Sheryl is always great took good care of Me like always Edwards is lucky to have her !!!
SHERYL FRAZIER
6/13/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!
MOODY, AL
Robert P|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/19/2026
Awesome experience had me in and out in less than an Hour ! Great group of people wouid highly Recommend for sales or service
JACKSON BRASHER
6/20/2026
Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BIRMINGHAM, AL
Ashley E|2017 GMC 1500 Sierra
Confirmed Service Customer
6/1/2026
Your diagnostic fee is insanely high - probably one of the highest I’ve ever seen from a dealership. Express oil change charges $150 an hour, so I’m not entirely sure how you justify that. Service was fine, handled well and everyone was very nice, but that was a massive negative.
JACKSON BRASHER
6/2/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
NO AD, AL
Jimmie N|2025 Chevrolet Blazer
Confirmed Service Customer
6/3/2026
Employees were polite and professional.
JACKSON BRASHER
6/4/2026
Your positive review is greatly appreciated. We're pleased our employees provided courteous and professional service throughout your visit. We look forward to assisting you again.
PELHAM, AL
Resheda D|2025 Chevrolet Equinox
Confirmed Service Customer
6/10/2026
Always great service at Edward Chevrolet 280
SHERYL FRAZIER
6/11/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BIRMINGHAM, AL
QUINTON H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/15/2026
Everyone was very professional and gave great service!
DARRIAN CARTER
6/17/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CHELSEA, AL
Wilson M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/18/2026
I think that this is the third service that we have had completed at Edwards. Consistently, the staff has been friendly and professional. The same experience has been the case with my wife's SUV which we also purchased from Edwards. The service has been completed in a reasonable amount of time and it has been a joy to be served by your business. I really appreciate it.
JACKSON BRASHER
6/19/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
DEATSVILLE, AL
Allan R|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/18/2026
Everything is always good with Sheryl Frazier, they got my vehicle in and back to me in no time at all.
SHERYL FRAZIER
6/19/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!
WILSONVILLE, AL
Sydney S|2025 Chevrolet Trax
Confirmed Service Customer
6/22/2026
The mechanics and other employees were really kind and the place was very clean. They were quick and efficient
JACKSON BRASHER
6/25/2026
Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!
BIRMINGHAM, AL
MARTIN C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/3/2026
The staff was every help from the moment I contacted the dealership via message. The staff member texting me was helpful, knowledgeable, and NOT PUSHY. The host at the front, the salesman helping me, the manager, and fiance person were great as well. If I lived in Birmingham, I would go there for all my vehicle maintenance, and new vehicles.
TARIQ N
6/4/2026
Your thoughtful feedback is truly appreciated. We're delighted to hear every team member contributed to such a welcoming and pressure-free experience from start to finish. Knowing you would trust us for future purchases and service is a wonderful compliment, and we look forward to assisting you again.
STARKVILLE, MS
Vicki L|2024 Chevrolet Blazer
Confirmed Service Customer
6/13/2026
Sheryl is always a pleasure to work with. The service department got me going again quickly.
SHERYL FRAZIER
6/14/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
WILSONVILLE, AL
LARRY W|2026 Chevrolet Corvette
Confirmed Sales Customer
6/20/2026
The salesman was very thorough in explaining the process
TARIQ N
6/22/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BIRMINGHAM, AL
Steven K|2020 Chevrolet Tahoe
Confirmed Service Customer
6/28/2026
Everyone is friendly and service is done on time. Randy is always helpful and is always a joy to talk to.
RANDY CHAPPELL
6/29/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
CHELSEA, AL
Murrell S|2023 Chevrolet Tahoe
Confirmed Service Customer
6/28/2026
GREAT CUSTOMER SERVICE
FERNANDO DEL
6/29/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
COLUMBIANA, AL
John B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/28/2026
Sheryl Edwards got my vehicle in the service area shortly after I arrived and it was ready sooner than expected. Sheryl was also able to answer some questions I had.
SHERYL FRAZIER
6/30/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
PELHAM, AL
Paul A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/28/2026
Great people. Great service
JACKSON BRASHER
6/30/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BIRMINGHAM, AL
MARK J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/1/2026
The best experience that I have had at a dealership. Everyone was very professional during the negotiations. They made me feel like they wanted my business and they got it.
TARIQ N
7/2/2026
Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.
TRUSSVILLE, AL
Brian L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/3/2026
Sheryl Frazier our service advisor always makes sure we are taken care of and are satisfied customers. She keeps us coming back to Edwards with our many Chevrolet vehicles.
SHERYL FRAZIER
6/4/2026
We truly appreciate your thoughtful recognition of Sheryl. Her dedication to keeping customers informed and satisfied is invaluable, and we're delighted she continues to earn your trust. We look forward to serving you and your vehicles for years to come.
WILSONVILLE, AL
Patrick C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/3/2026
Great service
RANDY CHAPPELL
6/4/2026
Thank you for the great review. We're pleased you received excellent service and appreciate your continued confidence in our team. We look forward to your next visit.
BIRMINGHAM, AL
Ken L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/8/2026
Randy, the Service contact, was excellent.!! I gave a three star rating because in two visits they were not able to fix my problem/issue. I was sent away with a hope that GM can come up with a remedy in the near future. Issue is that Android Auto will not connect except occassionally, I use Sndroid auto for navagation and music/entertainment/infotainment.
RANDY CHAPPELL
6/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BIRMINGHAM, AL
LYNN L|2026 Chevrolet Equinox
Confirmed Sales Customer
6/11/2026
We went to Edward’s Chevrolet service center and walked out with a new Equinox! While waiting in the showroom we decided to look at again owning an Equinox! A year ago we thought we needed a smaller car but we realized that we like driving the Equinox . Mr. Jonathan Short was amazing at helping us get the Equinox we were looking for. We wanted the Lakeshore Blue and he found it for us! Thank you so much Jonathan Short for explaining all the details pertaining to the 2026 Equinox! It’s such a Beautiful vehicle!! I HIGHLY RECOMMEND EDWARDS CHEVROLET 280! FOR YOUR NEXT ADVENTURE!!!!
JONATHAN SHORT
6/13/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BIRMINGHAM, AL
J.t. H|2020 GMC 1500 Sierra
Confirmed Service Customer
6/11/2026
Quick, professional service. Staff always ready to assist with questions and explanations on service required. I have been using and trusting Edwards for many years. Highly recommend!
RANDY CHAPPELL
6/13/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BIRMINGHAM, AL
Barry S|2019 Chevrolet Tahoe
Confirmed Service Customer
7/1/2026
done as scheduled and on time
JACKSON BRASHER
7/2/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BIRMINGHAM, AL
COURTNEY B|2026 Chevrolet Traverse
Confirmed Sales Customer
6/17/2026
Quick and easy! Matt was great, super helpful and not pushy or over the top.
MATTHEW BILLIONS
6/18/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MOODY, AL
Ben G|2024 Chevrolet Corvette Z06
Confirmed Service Customer
6/22/2026
The dealership is fine- they are nice enough and seem to do a good job- but telling me that the horrible door creaking on a $150k car with 6,000 miles on it is just “something I’ll have to accept and there’s nothing under warranty or otherwise they can do to fix it” is really just unacceptable. If that’s how they feel about GM quality- then why should I feel any different?
FERNANDO DEL
6/25/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BIRMINGHAM, AL
Phillip D|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
6/29/2026
Sheryl is a great service Rep.
SHERYL FRAZIER
7/1/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LEEDS, AL
JOHN F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/29/2026
Ben,in sales was very helpful.
MATTHEW BILLIONS
7/1/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CLEVELAND, AL
James W|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2026
Great shop, especially Sheryl. They do what they say and make sure you are comfortable while waiting.
SHERYL FRAZIER
7/3/2026
We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!
BIRMINGHAM, AL
Donald R|2024 Chevrolet Tahoe
Confirmed Service Customer
7/6/2026
Professional / Epedient
JACKSON BRASHER
7/7/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
BIRMINGHAM, AL
Chad M|2012 Chevrolet Traverse
Confirmed Service Customer
7/6/2026
You all should be ashamed about how much you are charging people. I recently brought my vehicle there for service, and I was quoted a price that was ridiculous. I then took it to another trusted shop and had my vehicle repaired and back to me same day for less than half the cost and was provided with great service. Don’t get me wrong, your customer service was good. Jackson and Fernando were Great and so kind and helpful. They worked so hard to help me and many other customers. I’m not so convinced about the management however. I will say this, Having many years of management experience, myself, I would say that the skill level of the management team is lacking. I won’t be back.
FERNANDO DEL
7/8/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
STERRETT, AL
Willie L|2012 Chevrolet 3500 Express
Confirmed Service Customer
6/19/2026
Quality repair
FERNANDO DEL
6/20/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
BIRMINGHAM, AL
Jonathan L|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2026
Everything was good
FERNANDO DEL
6/20/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
BIRMINGHAM, AL
Albert W|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2026
I was informed of any issues that’s concerning regarding my vehicle due to evaluation. In addition, my vehicle was scheduled and honored by the dealership which displays professionalism. Cheryl is always polite and exercises empathy toward the customers.
SHERYL FRAZIER
6/20/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Edwards Chevrolet 280 and we hope to see you again soon!
BIRMINGHAM, AL
John M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/26/2026
Courtesy and fast service.
SHERYL FRAZIER
6/28/2026
We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
CHELSEA, AL
DARIS O|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/11/2026
Considerate of my time. Made buying my vehicle simple from the start with fair negotiating. Levelle Smith and the Sales Manager Matt were great
LAVELLE SMITH
7/5/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Edwards Chevrolet 280 and we hope to see you again soon!
ENTERPRISE, AL
Richard T|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/3/2026
When I called my regular Service Advisor, my call went to the Voice Mailbox where I was advised to schedule my oil change appointment on line. I received a text with a link to the website and very easily scheduled the appointment for the next morning. On arrival the place was really busy, but my assigned Advisor was right there to meet me and directed me to the Waiting Area. My vehicle was in and out in less than an hou.
JACKSON BRASHER
7/4/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!
ALPINE, AL
James L|2026 Chevrolet Trax
Confirmed Service Customer
7/8/2026
Service was fast, professional, and courteous!
JACKSON BRASHER
7/9/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
OPELIKA, AL
Ludolf H|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/8/2026
Always good servidd cd e
JACKSON BRASHER
7/9/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BIRMINGHAM, AL
Glenda G|2017 Chevrolet Camaro
Confirmed Service Customer
6/29/2026
Service crew was excellent LOVE the inspection video that’s an awesome upgrade with me thanks so much warmly, Glenda Buie and Mari Nunn 😇👍🏾
JACKSON BRASHER
6/30/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBIANA, AL
Fred I|2024 Chevrolet Blazer
Confirmed Service Customer
7/8/2026
Randy is Awesome!
RANDY CHAPPELL
7/9/2026
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
WILSONVILLE, AL
David A|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
7/8/2026
My service writer Sheryl and the mechanic who worked on my truck are fantastic.
SHERYL FRAZIER
7/9/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
BIRMINGHAM, AL
William K|2023 GMC Yukon
Confirmed Service Customer
7/8/2026
My experience is always excellent with Edwards! Sheryl Frazier and the service team go above and beyond to get me in and out and take care of our vehicle needs. We are so pleased they service both our vehicles.
SHERYL FRAZIER
7/8/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
BIRMINGHAM, AL
Jerry L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/11/2026
Quick and positive experience
JACKSON BRASHER
7/12/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CHELSEA, AL
Phillip D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/13/2026
Sheryl continues to be an excellent service advisor.
SHERYL FRAZIER
7/14/2026
Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.
LEEDS, AL
James S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/20/2026
Sheryl is my service advisor and is always great at getting me in and out with kind words and a smile. 10 out of 10!
SHERYL FRAZIER
7/21/2026
We really appreciate the feedback! I’ll be sure to pass your kind words along to our staff—we are incredibly proud of our dedicated team. If you ever need further assistance, we’re just a phone call away
SHOAL CREEK, AL
Elizabeth R|2026 Chevrolet Tahoe
Confirmed Service Customer
7/20/2026
The service was done in a timely manner and everyone was so
JACKSON BRASHER
7/21/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
VESTAVIA HILLS, AL
Steven T|2024 GMC Sierra 1500
Confirmed Service Customer
7/20/2026
Great service Randy is the best
RANDY CHAPPELL
7/21/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
PELHAM, AL
Karen G|2024 Chevrolet Equinox
Confirmed Service Customer
6/11/2026
It's always very good. Staff are friendly.andcservice is timely.
JACKSON BRASHER
6/13/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PELHAM, AL
Laquese A|2023 Chevrolet Tahoe
Confirmed Service Customer
6/11/2026
No problems
RANDY CHAPPELL
6/13/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BIRMINGHAM, AL
Luther D|2023 Chevrolet Traverse
Confirmed Service Customer
6/18/2026
They got me in and took care of of my SUV oil change and tires rotated.
JACKSON BRASHER
6/19/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
EASTABOGA, AL
James M|2025 Chevrolet Blazer
Confirmed Service Customer
6/22/2026
Service was fairly quick, not sure what I primarily went in for was done - working on following up on that. Steering wheel and driver floor mats were dirty.
JACKSON BRASHER
6/25/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CHELSEA, AL
David M|2021 Chevrolet Blazer
Confirmed Service Customer
6/22/2026
Great experience!
JACKSON BRASHER
6/25/2026
Thank you for the excellent review! We appreciate your business and are always here if you need anything.
CHELSEA, AL
CORY S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/2/2026
All around great experience from sales, finance, and everyone! Preacherman, Matt, and CJ were excellent to work with!
LAVELLE SMITH
7/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BIRMINGHAM, AL
PAMELA A|2026 Chevrolet Traverse
Confirmed Sales Customer
7/9/2026
I was pleased with everything.awesome costumer service
GUILLERMO GALINDO
7/10/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ONEONTA, AL
Ilgizar H|2021 Chevrolet Camaro
Confirmed Service Customer
7/15/2026
Great service! Very appreciate you, guys, taking care of my Chevy!
JACKSON BRASHER
7/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!
BIRMINGHAM, AL
Brett R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/22/2026
Process was fairly easy, but nobody mentioned a $200+ diagnostic fee
RANDY CHAPPELL
7/24/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CHELSEA, AL
MATTHEW B|2026 Chevrolet Tahoe
Confirmed Sales Customer
7/4/2026
Matt Billions took care of me! Everyone go Ask4billions!! Matt Billions is the best!
MATTHEW BILLIONS
7/6/2026
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CHELSEA, AL
Larry D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/8/2026
Sheryl is the best very knowledgeable and always helpful
SHERYL FRAZIER
7/9/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!
BIRMINGHAM, AL
Larry O|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/8/2026
Service was quick and done right
RANDY CHAPPELL
7/9/2026
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
GARDENDALE, AL
Terence R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/8/2026
Great Service
JACKSON BRASHER
7/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HAYNEVILLE, AL
CHRISTOPHER C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/13/2026
Matt Billions was excellent to work with along with the Finance team.
MATTHEW BILLIONS
7/14/2026
Thank you for taking a moment to review us! Keeping our customers happy is what we do best, and we’re thrilled you had a great experience. We look forward to seeing you next time.
SPRINGVILLE, AL
ALFRED K|2026 Chevrolet Trax
Confirmed Sales Customer
7/20/2026
We received excellent customer service.
MATTHEW BILLIONS
7/21/2026
We sincerely appreciate your kind review! Knowing you had a great experience means a lot to our team. Thank you for choosing us, and we look forward to assisting you again whenever you need us. Wishing you all the best!
VESTAVIA, AL
Cody G|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/21/2026
Grear
JACKSON BRASHER
7/23/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BESSEMER, AL
James B|2021 Chevrolet Equinox
Confirmed Service Customer
7/24/2026
My Service Representative, Sheryl Frazier, did a fantastic job. She was helpful in deciding what service we needed, communicated well to us and followed though well. She has built our trust in Edwards 280 service.
SHERYL FRAZIER
7/26/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
HOOVER, AL
Karen H|2025 Chevrolet Malibu
Confirmed Service Customer
6/26/2026
Great service Sheryl is awesome!!!
SHERYL FRAZIER
6/27/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!
ALABASTER, AL
AMY M|2026 Chevrolet Traverse
Confirmed Sales Customer
6/29/2026
Everything went smoothly and staff was very nice
MATTHEW BILLIONS
6/30/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BIRMINGHAM, AL
Michael K|2014 Buick Encore
Confirmed Service Customer
6/29/2026
The service and time to complete the service aligned with the estimates.
FERNANDO DEL
6/30/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!
BIRMINGHAM, AL
Tommy B|2026 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/1/2026
Everything met my expectations!
JACKSON BRASHER
7/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!
CHELSEA, AL
JEFFREY H|2026 Chevrolet Traverse
Confirmed Sales Customer
7/1/2026
Came in with a sticky situation, and the team just came together to reassure us that not only are they going to take care of us, but let us know they were in our corner and really wanted us to win as well! It was very evident. I have to shoutout CJ, Matt Lamb, and Matt Billions. Looked us in the eye and told us they were going to get us out of that situation, and they went above and beyond to make it happen. Warm welcomes, smiles, laughter and a strategy to help us win. It all came out perfect. The best dealership experience I’ve ever had. Go see them!!
MATTHEW BILLIONS
7/2/2026
Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.
BIRMINGHAM, AL
TIMOTHY H|2026 Chevrolet Tahoe
Confirmed Sales Customer
7/4/2026
Tariq was great easy to work with super fast and knowledgeable and understanding with the upmost professionalism
TARIQ N
7/6/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
BESSEMER, AL
Jon A|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/23/2026
Fernando did a great job of keeping me informed and taking care of the service details
FERNANDO DEL
7/24/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
BIRMINGHAM, AL
Richard E|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
7/1/2026
I had the tires replaced on my 2022 GMC Denali. The service was quick and thorough. The price was competitive and I left the dealership confident that my Truck had been well maintained. My Service Advisor, Sheryl Frazier was exceptional as always! She is the best!
SHERYL FRAZIER
7/2/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
BIRMINGHAM, AL
DEWAYNE M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/1/2026
I was real please with how I was treated ,and how professional everyone was to me!!!
TEONNA WILLIAMS
7/2/2026
We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!
BROOKSVILLE, MS
Robert B|2024 Chevrolet Equinox
Confirmed Service Customer
7/7/2026
No
FERNANDO DEL
7/8/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Alabaster, AL
Timothy W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/17/2026
There was great communication while my truck was in the shop. Frequent updates helped reassure my issue was being handled. The service writer was friendly, attentive, and informative. Best service I have experienced at a dealership.
JACKSON BRASHER
7/18/2026
Your confidence in our team means a great deal to us. We're happy to know you had a positive experience, and we appreciate you taking the time to share your thoughts. Please reach out anytime we can be of assistance.
ODENVILLE, AL
Reginald D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/17/2026
The team is always superb 👌 👏 👍 🙌
FERNANDO DEL
7/18/2026
Your feedback means a lot to our team. Thank you for trusting us with your automotive needs.
IRONDALE, AL
Elvis B|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/22/2026
I'm happy to walk into a Service Dept that Service Reps immediately greet you and handle the reason for your visit - this means a lot to me.
RANDY CHAPPELL
7/24/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
PELHAM, AL
James H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/27/2026
Randy was helpful getting my 2021 silverado 3.0 duramax diagnosed. and helped with my extended warranty process.
RANDY CHAPPELL
7/29/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
ALPINE, AL
John B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/20/2026
I took my Silverado in for a potential problem and Sheryl Frazier make sure all the necessary testing was done to ensure that the truck was functioning properly.
SHERYL FRAZIER
7/21/2026
Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.
PELHAM, AL
Michael J|2025 Chevrolet Traverse
Confirmed Service Customer
7/20/2026
They got my car serviced promptly and professionally. They always do a great job!!
SHERYL FRAZIER
7/21/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
BIRMINGHAM, AL
Trivisha A|2026 Chevrolet Equinox
Confirmed Service Customer
7/23/2026
Very nice and professional customer service rep. He got me there and out in a timely manner. They also texted me to keep me at ease as I waited.
FERNANDO DEL
7/24/2026
Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.
CALERA, AL
J.t. H|2020 GMC 1500 Sierra
Confirmed Service Customer
7/27/2026
The service department has always treated me professionally and taken care of my service needs in a timely and efficient manner. They have offered advice on necessary services and upgrades. I appreciate the manner in which they have treated me and conducted business. Highly recommended.
RANDY CHAPPELL
7/29/2026
Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.
BIRMINGHAM, AL
CHARLESCIE B|2026 Chevrolet Equinox
Confirmed Sales Customer
7/27/2026
Tariq was great! Friendly, professional and efficient. I had issues with my 2025 Trax but I’m glad I was able to get something newer and bigger.
TARIQ N
7/29/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
SAWYERVILLE, AL
Timothy M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/27/2026
Got me in same day I called ....excellent experience!!!!
JACKSON BRASHER
7/30/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ODENVILLE, AL
James T|2024 Chevrolet Corvette Z06
Confirmed Service Customer
7/27/2026
Sherly is outstanding. Thanks for your timely manner in getting my products ordered and maintenance done on corvette z06..thanks again.
SHERYL FRAZIER
7/30/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
COLUMBUS, MS
CAEMON J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/29/2026
It was great
JONATHAN SHORT
7/31/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PELL CITY, AL
Tina R|2025 Chevrolet Blazer
Confirmed Service Customer
7/27/2026
very friendly and fast service. Was very impressed with the Service Department.
JACKSON BRASHER
7/29/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
LEEDS, AL
RICHARD C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/27/2026
Very good experience
TARIQ N
7/29/2026
Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.
ODENVILLE, AL
Kathy H|2017 Chevrolet Tahoe
Confirmed Service Customer
7/27/2026
Great service
JACKSON BRASHER
7/29/2026
Thank you for the excellent review! We appreciate your business and are always here if you need anything.
BIRMINGHAM, AL
Harvey S|2012 Chevrolet Camaro
Confirmed Service Customer
7/30/2026
All issues were addressed Thank you, Ms. Frazier…..
SHERYL FRAZIER
7/31/2026
We truly appreciate your kind rating and feedback. Knowing that we delivered a great experience is incredibly rewarding for our team. Please let us know if there's anything we can do to help with your vehicle in the future.
HELENA, AL
Anthony A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/30/2026
In and out quickly
JACKSON BRASHER
7/31/2026
We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!
CHELSEA, AL
Joseph O|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/30/2026
Randy provided excellent service and communication. I would highly recommend Randy and your dealership based on my experience.
RANDY CHAPPELL
7/31/2026
We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!
HOOVER, AL
Joe K|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/3/2026
after 4 trips to fix a rattle I finally discovered the source of the rattle the fender liner was not installed correctly they removed one of the four screws from the splash /mud guards and drilled the screw through the fender liner directly into the fender sheet metal instead of a bracket like the driver side so now the splash guard has three screws instead of four and the liner is screwed into the fender sheet metal
JACKSON BRASHER
8/4/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
IRONDALE, AL
Eugene G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/3/2026
Randy in the service department always does a great job for me anytime I bring my truck in for service.
RANDY CHAPPELL
8/5/2026
We really appreciate the feedback! I’ll be sure to pass your kind words along to our staff—we are incredibly proud of our dedicated team. If you ever need further assistance, we’re just a phone call away.
BIRMINGHAM, AL
Jd M|2025 Chevrolet Trax
Confirmed Service Customer
7/13/2026
Quick, easy and very communicative!
SHERYL FRAZIER
7/14/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CHELSEA, AL
David R|2017 Chevrolet Malibu
Confirmed Service Customer
7/13/2026
I always ask for Sherril to help, she is detailed, keeps me posted, explains what's been done and if they find something outside a normal Oil, Tire service and possible cost.
SHERYL FRAZIER
7/14/2026
Thank you for such a thoughtful review. We aim to deliver an exceptional experience to every person who walks through our doors, and we’re glad we delivered for you. We’re always here if you need anything else.
SYLACAUGA, AL
Eugene G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/13/2026
Randy in the service department always does a great job. He is very personable and knowledgeable.
RANDY CHAPPELL
7/14/2026
We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!
BIRMINGHAM, AL
William M|2025 Chevrolet Tahoe
Confirmed Service Customer
7/13/2026
My service advisor Cheryl did another great job!!!
SHERYL FRAZIER
7/14/2026
Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.
HOOVER, AL
Todd S|2024 GMC Yukon
Confirmed Service Customer
7/29/2026
Staff very pleasant and helpful...service was quick
FERNANDO DEL
7/31/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PELHAM, AL
ANGELYN B|2026 Chevrolet Traverse
Confirmed Sales Customer
8/3/2026
Everyone was fantastic, especially Teonna Williams
TEONNA WILLIAMS
8/5/2026
We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!
STERRETT, AL
Joe K|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/3/2026
It took 4 trips to fix I finally found out the problem they fixed the rattle by removing one of the 4 screws from the mud guard /flap and used that screw to drill the fender liner directly into the metal fender instead of into the bracket like the left side and did not replace the screw they took from the mud guard so there is now only three screws into the mud guard instead of the four it should have and now the liner is screwed directly into the fender
JACKSON BRASHER
8/6/2026
Our team has acknowledged this review.
IRONDALE, AL
Juan D|2021 Chevrolet Trailblazer
Confirmed Service Customer
8/3/2026
Excellent
SHERYL FRAZIER
8/5/2026
Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.
BIRMINGHAM, AL
Roger L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/5/2026
Great service....
SHERYL FRAZIER
8/7/2026
We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
CHELSEA, AL
THOMAS T|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/17/2026
Great Time!!! Jonathan Short is amazing to work with!! Felt like I was with family on Christmas morning!
JONATHAN SHORT
6/18/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SHELBY, AL
Sal R|2021 GMC 1500 Sierra
Confirmed Service Customer
6/19/2026
Wonderful experience! Sheryl was a great communicator and got the issues resolved in a timely manner.
SHERYL FRAZIER
6/20/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
BIRMINGHAM, AL
John M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/27/2026
Our service advisor, Randy, was very pleasant to deal with and got our additional issues address along with the normal routine maintenance.
RANDY CHAPPELL
6/29/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
PINSON, AL
GRANVILLE B|2026 Chevrolet Trax
Confirmed Sales Customer
7/2/2026
Always a perfect experience
MATTHEW BILLIONS
7/3/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered a perfect experience. We sincerely value your business and look forward to your next visit. Take care!
HORN LAKE, MS
Michael M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/6/2026
Good service
FERNANDO DEL
7/7/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MC CALLA, AL
Sherman D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/15/2026
Outstanding ( Randy did us well)
RANDY CHAPPELL
7/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!
ALPINE, AL
Larry O|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/21/2026
I paid for service that should have been under warranty
RANDY CHAPPELL
7/23/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GARDENDALE, AL
ROBIN B|2026 Chevrolet Tahoe
Confirmed Sales Customer
7/31/2026
Easy transaction, everyone was very nice.
MATTHEW BILLIONS
8/2/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CHELSEA, AL
Alfred J|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/7/2026
Edward chevrolet has been real good to me when I bring my truck in for service. I appreciate Ms Sheryl and everything she does for me. Thanks
SHERYL FRAZIER
8/8/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!
ALABASTER, AL
TONY S|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
7/9/2026
The sales staff was very accommodating and professional. The dealership arranged for transportation back to my home with new and current vehicle. Sadly the experience was marred by the tremendous pressure to purchase an aftermarket maintenance contract. No means no.
JONATHAN SHORT
7/10/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
PINSON, AL
Sammye J|2023 Buick Encore GX
Confirmed Service Customer
7/16/2026
❤️
RANDY CHAPPELL
7/18/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
CHELSEA, AL
Martha L|2019 Chevrolet Equinox
Confirmed Service Customer
7/16/2026
My car had a loud rattle, I took it in and the part was replaced and now is not load at all!!
FERNANDO DEL
7/18/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!
SYLACAUGA, AL
Bradley L|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/24/2026
Great job. Thanks for quick service.
JACKSON BRASHER
7/26/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
WEST BLOCTON, AL
Laura J|2024 GMC Yukon
Confirmed Service Customer
8/5/2026
Love coming here. Randy and Allan are the best!! They take excellent care of me.
RANDY CHAPPELL
8/5/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
BIRMINGHAM, AL
Kerry E|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/6/2026
Dropped vehicle in service for 20,000 mile service. They were very helpful and knowledgeable.
JACKSON BRASHER
8/7/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we’re happy to know that came through during your visit. Thanks again for your support!
CHELSEA, AL
Sheryl A|2026 Chevrolet Colorado
Confirmed Service Customer
8/6/2026
Great people to work with now I know why they have been in business for 110 years! Sheryl, Randy, Fernando, Jackson, and there porter Patrick are wonderful group of people. Thanks Edwards Chevrolet 280!
SHERYL FRAZIER
8/7/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving us such an awesome review!
LEEDS, AL
George R|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
8/11/2026
I felt valued as a customer , the service validated my opinion (timely, efficient & informative).
SHERYL FRAZIER
8/12/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
SYLACAUGA, AL
Keller W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/30/2026
Cheryl and her team go the extra mile when servicing my truck ! She is great to work with. 😎
SHERYL FRAZIER
7/31/2026
It means a lot to have our team's hard work recognized. We take immense pride in delivering outstanding service, and your review motivates us to keep raising the bar. Thank you for choosing us!
BIRMINGHAM, AL
Chad M|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/30/2026
Of all the cars we’ve bought and had serviced yours is our favorite. We were in and out in less than an hour for an oil change. We’ve never ever had such fast service. We drove to Birmingham from Northport, serviced and ate lunch faster than our local dealerships. Wow!
JACKSON BRASHER
7/31/2026
We strive to ensure that all our clients have a relaxed and worry-free experience with us! If there's anything else you require, don't hesitate to reach out via phone or visit us. Wishing you a fantastic day!
COKER, AL
Rudy G|2019 Chevrolet Colorado
Confirmed Service Customer
7/30/2026
Randy Chappell great service man!
RANDY CHAPPELL
7/31/2026
We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!
WILSONVILLE, AL
TAMMY P|2026 Chevrolet Equinox
Confirmed Sales Customer
8/3/2026
The preacher man was awesome everyone there was awesome. That's why I continue to get my vehicles from you guys. Because your trustworthy that is everything to me.
LAVELLE SMITH
8/5/2026
Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.
MCMINNVILLE, TN
STARLET T|2026 Chevrolet Trax
Confirmed Sales Customer
8/3/2026
I had an easy time, no conflict! Lavelle Smith; PREACHERMAN Did an exceptional job. Very polite and patient, very informative. Great person to talk to if you need a vehicle. I would definitely go see PREACHERMAN (Lavelle Smith) great guy. 😊🙏🏻❤️
LAVELLE SMITH
8/5/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
DEATSVILLE, AL
Robert S|2025 Chevrolet Colorado
Confirmed Service Customer
8/7/2026
N/A
SHERYL FRAZIER
8/8/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
MOODY, AL
Russell E|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/13/2026
Friendly Service and follow up.
RANDY CHAPPELL
8/15/2026
Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
HELENA, AL
VICTOR P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/27/2026
Sales and financing was simple and easy to work with.
MATTHEW BILLIONS
7/29/2026
Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.
BIRMINGHAM, AL
Sharon T|2017 Buick LaCrosse
Confirmed Service Customer
7/27/2026
A year ago I moved to the far side of town, a 40 minute drive from Edwards Chevrolet where I had always had my car serviced. I tried other service departments near me, but they did not give me the kind of service that I got from Sheryl at Edward Chevrolet. So it’s worth it to me to make that 40 minute drive.
SHERYL FRAZIER
7/29/2026
We're grateful you chose us and took the time to leave us a review. Your support motivates our team to continue providing excellent service.
HOOVER, AL
Randy M|2025 GMC Sierra 1500
Confirmed Service Customer
8/8/2026
Worked me in and I was in and out quickly
JACKSON BRASHER
8/10/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BIRMINGHAM, AL
KENDRICK P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/12/2026
Best experience I ever had while purchasing a vehicle. Highly recommended
CODY SIEVE
8/14/2026
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Congratulations on your new vehicle, Kendrick! If you have any further questions, please give us a call. We're always happy to help!
MONTGOMERY, AL
Katherine G|2025 Chevrolet Blazer
Confirmed Service Customer
8/12/2026
Randy helped me out on getting my car serviced very professionally & nice love edwards 280 ! Also catched up with Darrian maybe will be going back to purchase another vehicle.
RANDY CHAPPELL
8/14/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
JEMISON, AL
Jon C|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/19/2026
Tariq is always responsive, no pressure and as professional as they come. No surprises and the team there is great. Finance dept is fast, straight forward and made no attempt to upsell or otherwise flim flam the deal. Very pleased and will be back for my next truck soon.
BAYLE CAMP
8/20/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
PELHAM, AL
Kirsten P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/21/2026
Randy took great care of us and our truck
RANDY CHAPPELL
8/22/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
STERRETT, AL
Derrick H|2026 Chevrolet Suburban
Confirmed Service Customer
8/7/2026
The appointment system was awesome from the time I pulled up and talked to Sheryl she texted me for all the updates. Everything was good
SHERYL FRAZIER
8/8/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
COTTONDALE, AL
Jason W|2022 Chevrolet Tahoe
Confirmed Service Customer
8/12/2026
Everything was great from the second we walked in we were greeted with respect and the service was excellent
RANDY CHAPPELL
8/14/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BIRMINGHAM, AL
Greg T|2022 Chevrolet Colorado
Confirmed Service Customer
8/16/2026
Randy Chappel is my service advisor and provides me with 5 start service. His knowledge and customer service are second to none.
RANDY CHAPPELL
8/17/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
TRUSSVILLE, AL
BARRY F|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
8/16/2026
Good communication
CODY SIEVE
8/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SHOAL CREEK, AL
Carlene F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/17/2026
Sheryl has a great team and they always make sure my vehicle is taken care of.
SHERYL FRAZIER
8/19/2026
Your confidence in our team means a great deal to us. We're happy to know you had a positive experience, and we appreciate you taking the time to share your thoughts. Please reach out anytime we can be of assistance.
PINSON, AL
Deborah C|2019 Chevrolet Corvette
Confirmed Service Customer
8/17/2026
Excellent customer service. Friending and professional staff. I would not take my Stingray to anyone else!!
RANDY CHAPPELL
8/19/2026
Your confidence in our team means a great deal to us. We're happy to know you had a positive experience, and we appreciate you taking the time to share your thoughts. Please reach out anytime we can be of assistance.
BIRMINGHAM, AL
Tommy B|2026 Chevrolet Silverado 3500 HD
Confirmed Service Customer
8/24/2026
Everything was great!
JACKSON BRASHER
8/26/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
CHELSEA, AL
Randy M|2024 Chevrolet Camaro
Confirmed Service Customer
8/24/2026
in and out quickly
JACKSON BRASHER
8/26/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
BIRMINGHAM, AL
Phil H|2022 Chevrolet Equinox
Confirmed Service Customer
8/3/2026
Randy Chappell was outstanding, very professional and polite, had me in and out of there with a recall issue, very satisfied!!
RANDY CHAPPELL
8/5/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
BIRMINGHAM, AL
John M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/3/2026
Great service and communication.
SHERYL FRAZIER
8/5/2026
Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.
CHELSEA, AL
Joseph R|2024 Chevrolet Suburban 1500
Confirmed Service Customer
8/3/2026
on time service and pleasant people
RANDY CHAPPELL
8/5/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
BIRMINGHAM, AL
Gabriel D|2019 Chevrolet Traverse
Confirmed Service Customer
8/6/2026
The repair was quick and the staff was helpful. I did get too many different text messages that were a little confusing.
RANDY CHAPPELL
8/7/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LEEDS, AL
Arthur B|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/6/2026
Oil change and rotation! Good service
JACKSON BRASHER
8/7/2026
Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
NORTHPORT, AL
RICHARD B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/14/2026
It was a really great experience from start to finish
TARIQ N
8/16/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
CLANTON, AL
Bruce K|2022 GMC 2500HD Sierra
Confirmed Service Customer
8/19/2026
Wait time could have been better. Technician though did follow directions. I was there for an oil change only. During the wait time I walked up to the window and noticed the tech doing a tire rotation. It wasn’t on the order. I just had the tires rotated 3 days before. He had already done the right side and was working on the left. I had the serviceman stop the process and return the tires back to the original position. Other than that I am happy so fer
FERNANDO DEL
8/21/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CALERA, AL
Julianne B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/28/2026
Sheryl is awesome!
SHERYL FRAZIER
7/30/2026
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
BIRMINGHAM, AL
Kevin M|2024 Chevrolet Tahoe
Confirmed Service Customer
8/10/2026
Always great service!
RANDY CHAPPELL
8/12/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MOUNTAIN BRK, AL
Don A|2018 Buick Enclave
Confirmed Service Customer
8/13/2026
Had some billing problems but got them corrected
RANDY CHAPPELL
8/15/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BIRMINGHAM, AL
Murrell S|2023 Chevrolet Tahoe
Confirmed Service Customer
8/21/2026
My experience with this chevy location was remarkable Randy was awesome very knowledgeable and made sure i was updated and definitely gave me a lot of insight on my services i will definitely reccomend this location to friends and family all i can say is JOB WELL DONE THANK YOU RANDY
RANDY CHAPPELL
8/22/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
COLUMBIANA, AL
SHERI C|2026 Chevrolet Traverse
Confirmed Sales Customer
8/21/2026
I was very pleased with our experience
LAVELLE SMITH
8/22/2026
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HOOVER, AL
Rodney H|2026 Chevrolet Silverado 1500
Confirmed Service Customer
8/21/2026
Jackson helped with my oil change and the fact that after a software upgrade my phone didn’t connect to my truck. Car play didn’t work either. He got a technician to help with that.
JACKSON BRASHER
8/22/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BIRMINGHAM, AL
Lajune W|2015 Buick Encore
Confirmed Service Customer
7/28/2026
Great service
RANDY CHAPPELL
7/30/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BIRMINGHAM, AL
Kirsten P|2023 GMC Yukon XL 1500
Confirmed Service Customer
7/29/2026
The service was great. Randy always does a fantastic job listening to us and fixing anything needed. He's extremely professional and nice.
RANDY CHAPPELL
7/31/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
STERRETT, AL
Drayon L|2020 Chevrolet Equinox
Confirmed Service Customer
8/1/2026
The person who help me he was the best
RANDY CHAPPELL
8/3/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CHILDERSBURG, AL
Diann W|2016 Chevrolet Corvette
Confirmed Service Customer
8/1/2026
Sheryl always on top of all issues Sheryl is a great asset to Edwards 280 . All in Service is good but she’s the BEST !!!
SHERYL FRAZIER
8/3/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MOODY, AL
Christopher L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/1/2026
Fast and professional
JACKSON BRASHER
8/3/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SYLACAUGA, AL
Pamela E|2025 Chevrolet Trax
Confirmed Service Customer
8/8/2026
I got there about an hr early after my dr. Appt . They got my car in and out shortly after my original appointment time
JACKSON BRASHER
8/10/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!
SYLACAUGA, AL
Tevin G|2018 Chevrolet Tahoe
Confirmed Service Customer
8/13/2026
Great !
SHERYL FRAZIER
8/15/2026
Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.
BIRMINGHAM, AL
Glenn T|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/17/2026
I am planning an extended vacation and wanted to have my vehicle checked, prepped and ready to go, so I called Sheryl Frazier and set up an appointment. As I have come to expect, my appointment was handled cordially and professionally as always.
SHERYL FRAZIER
8/19/2026
Your feedback means everything to our team. Thank you for trusting us with your vehicle—we truly appreciate your business.
BIRMINGHAM, AL
Garry L|2025 Chevrolet Blazer EV
Confirmed Service Customer
8/21/2026
Sheryl was great as always
SHERYL FRAZIER
8/22/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BIRMINGHAM, AL
William H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/26/2026
Prefer this dealership because of their service department. Jackson listened to what I wanted, explained any questions I had then they executed to the letter of what I asked for. That simple, listen and execute.
JACKSON BRASHER
8/27/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
SPRINGVILLE, AL
Wilson M|2025 Chevrolet Suburban
Confirmed Service Customer
8/26/2026
Wonderful
JACKSON BRASHER
8/27/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
DEATSVILLE, AL
Dan H|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/26/2026
I was a little late making my appointment but it didn’t seem to be a problem at all.
JACKSON BRASHER
8/27/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MOODY, AL
SEBASTION K|2026 Chevrolet Blazer EV
Confirmed Sales Customer
8/11/2026
Quick, straightforward, honest
LEE HOUSE
8/12/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
COLUMBIANA, AL
Jim L|2022 Chevrolet Blazer
Confirmed Service Customer
8/14/2026
Very efficient and on time. Randy is very very good. He is a pleasure to work with
RANDY CHAPPELL
8/16/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
BIRMINGHAM, AL
Lige R|2026 Chevrolet Traverse
Confirmed Service Customer
8/21/2026
Customer service was awesome!
RANDY CHAPPELL
8/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BIRMINGHAM, AL
Eric B|2022 Chevrolet Blazer
Confirmed Service Customer
8/13/2026
Randy is very professional He always takes care of me
RANDY CHAPPELL
8/15/2026
Your confidence in our team means a great deal to us. We're happy to know you had a positive experience, and we appreciate you taking the time to share your thoughts. Please reach out anytime we can be of assistance.
TRUSSVILLE, AL
Patrick A|2022 Chevrolet Traverse
Confirmed Service Customer
8/24/2026
Randy got my car back sooner than expected.
RANDY CHAPPELL
8/27/2026
We sincerely appreciate your kind review! Knowing you had a great experience means a lot to our team. Thank you for choosing us, and we look forward to assisting you again whenever you need us. Wishing you all the best!
BIRMINGHAM, AL
Dakota C|2021 GMC 2500HD Sierra
Confirmed Service Customer
8/20/2026
It was good
RANDY CHAPPELL
8/20/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LOCUST GROVE, VA