Our Reviews

James L|2026 Chevrolet Equinox

Confirmed Service Customer

5/21/2026

Randy was just wonderful to work with. He explained the process of getting my car repaired and how complicated that would be. He also made sure that I understood the amount of time it would take. Throughout the process he kept me informed. It was a great experience and the car is working as we expected. Thanks to Randy.

RANDY CHAPPELL

5/23/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

VESTAVIA, AL

Brenda J|2021 Chevrolet Malibu

Confirmed Service Customer

5/21/2026

They started working on my car as soon as I got there. It was completed in a timely manner. Every one is friendly and professional.

SHERYL FRAZIER

5/23/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

LEEDS, AL

MICHAEL B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

5/25/2026

Lavelle was great!

LAVELLE SMITH

5/26/2026

Thank you for the kind feedback! We’re thrilled to hear Lavelle provided such a great experience during your visit. We appreciate your support and hope to assist you again soon!

Business Response

MOODY, AL

Ashley E|2017 GMC 1500 Sierra

Confirmed Service Customer

6/1/2026

Your diagnostic fee is insanely high - probably one of the highest I’ve ever seen from a dealership. Express oil change charges $150 an hour, so I’m not entirely sure how you justify that. Service was fine, handled well and everyone was very nice, but that was a massive negative.

JACKSON BRASHER

6/2/2026

It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

NO AD, AL

Brian L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/3/2026

Sheryl Frazier our service advisor always makes sure we are taken care of and are satisfied customers. She keeps us coming back to Edwards with our many Chevrolet vehicles.

SHERYL FRAZIER

6/4/2026

We truly appreciate your thoughtful recognition of Sheryl. Her dedication to keeping customers informed and satisfied is invaluable, and we're delighted she continues to earn your trust. We look forward to serving you and your vehicles for years to come.

Business Response

WILSONVILLE, AL

Patrick C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/3/2026

Great service

RANDY CHAPPELL

6/4/2026

Thank you for the great review. We're pleased you received excellent service and appreciate your continued confidence in our team. We look forward to your next visit.

Business Response

BIRMINGHAM, AL

Chanika N|2025 Chevrolet Equinox

Confirmed Service Customer

6/8/2026

Randy kept me informed on everything that was going on with my vehicle. Thankfully they decided to keep it overnight to check it to make sure it was ok before returning it to me, this is how they were able to find the problem.

RANDY CHAPPELL

6/9/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

TRUSSVILLE, AL

Caleb H|2023 Chevrolet Colorado

Confirmed Service Customer

5/21/2026

I had to have my truck towed in to the dealership, but due to an error on my part. There was nothing wrong with the vehicle that I did not cause. I had called in advance and had an appointment to have the truck delivered at 12:15. Correction of the problem required draining, flushing and refilling the engine cooling system with prescribed coolant. It took almost 3 hours to complete the service, which seems a bit excessive.

RANDY CHAPPELL

5/23/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HOOVER, AL

Cory E|2021 GMC 1500 Sierra

Confirmed Service Customer

5/27/2026

Received a text message from the service department recommending replacing my windshield wipers that were two months old. I understand the "upsell" in auto repair is common however when it is not at all warranted, I would call it fraudulent. Had I agreed to this, I would have paid almost another $100 for a wiper blade that is literally lower quality than the ones I currently have. So, I won't be back. It's a shame since I've been a loyal customer since purchasing a vehicle in 2010.

JACKSON BRASHER

5/28/2026

It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

SHOAL CREEK, AL

Jane C|2018 Chevrolet Equinox

Confirmed Service Customer

6/1/2026

Andy Harrison and Sheryl Frazier never disappoint. They make your service department a pleasure to do business with. They back the phrase “valued customer”! So many companies use it but don’t back it up. Andy and Sheryl do that for Edwards.

SHERYL FRAZIER

6/2/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PELHAM, AL

Tom H|2025 Chevrolet Blazer

Confirmed Service Customer

6/4/2026

Everything was easy to deal with

RANDY CHAPPELL

6/5/2026

We're pleased to hear everything was easy and straightforward during your visit. Providing a smooth and stress-free experience is always our goal. We appreciate your feedback and look forward to assisting you again!

Business Response

BIRMINGHAM, AL

Demarcus R|2026 Chevrolet Colorado

Confirmed Service Customer

6/4/2026

My first time having my truck serviced since I bought it was smooth and efficient!!!

JACKSON BRASHER

6/4/2026

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

TUSCALOOSA, AL

LYNN L|2026 Chevrolet Equinox

Confirmed Sales Customer

6/11/2026

We went to Edward’s Chevrolet service center and walked out with a new Equinox! While waiting in the showroom we decided to look at again owning an Equinox! A year ago we thought we needed a smaller car but we realized that we like driving the Equinox . Mr. Jonathan Short was amazing at helping us get the Equinox we were looking for. We wanted the Lakeshore Blue and he found it for us! Thank you so much Jonathan Short for explaining all the details pertaining to the 2026 Equinox! It’s such a Beautiful vehicle!! I HIGHLY RECOMMEND EDWARDS CHEVROLET 280! FOR YOUR NEXT ADVENTURE!!!!

JONATHAN SHORT

6/13/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BIRMINGHAM, AL

John M|2024 Chevrolet Tahoe

Confirmed Service Customer

5/21/2026

Fast, efficient and on time.

RANDY CHAPPELL

5/22/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

PELL CITY, AL

JAMES L|2026 Chevrolet Trax

Confirmed Sales Customer

5/30/2026

Lavelle Smith is an excellent salesman with an array of knowledge on the vehicles that interests me. Thank you for your help in my journey to buying a new vehicle.

OPELIKA, AL

James A|2025 Chevrolet Colorado

Confirmed Service Customer

5/31/2026

Easy to make appointment and service is completed on time.

PELHAM, AL

MICHAEL M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/1/2026

Matt Billions was our sales rep and we couldn't have had a better experience. He made the process easy, fun and enjoyable for us in our purchase of the 2026 Chevy Silverado RST. Thanks Matt!

MATTHEW BILLIONS

6/2/2026

Congratulations on your new vehicle, Michael! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOOVER, AL

Renaldo S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/5/2026

Always professional and courteous. Highly recommend their service department as the best Chevrolet Service Department in Birmingham.Sheryl Frazier never disappoints. Great staff at Edwards Chevrolet Hwy 280.

SHERYL FRAZIER

6/6/2026

Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

BIRMINGHAM, AL

Ken L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/8/2026

Randy, the Service contact, was excellent.!! I gave a three star rating because in two visits they were not able to fix my problem/issue. I was sent away with a hope that GM can come up with a remedy in the near future. Issue is that Android Auto will not connect except occassionally, I use Sndroid auto for navagation and music/entertainment/infotainment.

RANDY CHAPPELL

6/9/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BIRMINGHAM, AL

WALTER T|2026 Chevrolet Equinox

Confirmed Sales Customer

6/11/2026

I was treaty with dignity and respect. What more can one ask for?

TARIQ N

6/13/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SYLACAUGA, AL

Ron B|2016 Chevrolet Corvette

Confirmed Service Customer

6/11/2026

Sheryl and the service staff always take great care of me. I drive across town to have them service my car even though another Chevrolet dealership is close by.

SHERYL FRAZIER

6/13/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HOOVER, AL

Frank W|2025 Chevrolet Colorado

Confirmed Service Customer

5/22/2026

Service group are always very helpful and professional.

FERNANDO DEL

5/23/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BIRMINGHAM, AL

Rob B|2010 Chevrolet Suburban

Confirmed Service Customer

5/29/2026

Fast service, good communication. I was passing through and you fixed my vehicle in a timely manner and got me on my way.

SHERYL FRAZIER

5/30/2026

Thank you for the wonderful feedback. We're glad our team could get you back on the road quickly while keeping communication clear throughout the process. Safe travels wherever your journey takes you.

Business Response

LAKEWOOD RANCH, FL

Diann W|2016 Chevrolet Corvette

Confirmed Service Customer

5/29/2026

Sheryl always takes care of me lets me know what’s going on with the car and what’s not

SHERYL FRAZIER

5/30/2026

Your loyalty and trust are truly valued. Sheryl will be pleased to know her communication and dedication continue to make your visits more comfortable and informative. We look forward to helping you again whenever needed.

Business Response

MOODY, AL

Robert M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/3/2026

Smooth and easy visit to the service center. Set up appointment over the phone and everything was handled when I arrived. Staff was friendly and attentive to my needs.

JACKSON BRASHER

6/4/2026

We're delighted to hear your service visit was smooth and convenient from start to finish. It's wonderful that our team was prepared, attentive, and ready to assist upon your arrival. Thank you for your valued support.

Business Response

WILSONVILLE, AL

MARTIN C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/3/2026

The staff was every help from the moment I contacted the dealership via message. The staff member texting me was helpful, knowledgeable, and NOT PUSHY. The host at the front, the salesman helping me, the manager, and fiance person were great as well. If I lived in Birmingham, I would go there for all my vehicle maintenance, and new vehicles.

TARIQ N

6/4/2026

Your thoughtful feedback is truly appreciated. We're delighted to hear every team member contributed to such a welcoming and pressure-free experience from start to finish. Knowing you would trust us for future purchases and service is a wonderful compliment, and we look forward to assisting you again.

Business Response

STARKVILLE, MS

Phillip H|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/10/2026

Chev Silverado taken in for check because of check engine light, problem diagnosed as a defective transmission wiring harness. After a 3 day wait paid the repair bill. I cranked the truck and check engine light still on. This is the second instance of repair not solving the problem. The light did eventually go off. So, jury still out on repair success. Very disappointed.

FERNANDO DEL

6/11/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

CHELSEA, AL

Amya S|2023 Chevrolet Malibu

Confirmed Service Customer

6/8/2026

Have a whole recall that’s a safety recall and seems like you all are just not gone fix it and it was issued out and April that can causes accident for anyone driving a Chevy Malibu and no one has came up with. Solution to fix it so I supposed to just keep driving like this on a 2023 at that.

SHERYL FRAZIER

6/9/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

BIRMINGHAM, AL

Michael J|2024 Chevrolet Blazer

Confirmed Service Customer

6/8/2026

I always have a pleasant visit at Edward’s Chevrolet 280. The staff always greets me form my sales guy to the service side. They all remember me and treat my with great respect. Sheryl my service advisor gets me in when I need and makes sure I have a stress free visit.

SHERYL FRAZIER

6/9/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

ALABASTER, AL

Jeffrey H|2026 Chevrolet Silverado 1500

Confirmed Service Customer

6/11/2026

I bough a 2026 Chevrolet Trail Boss in January. I had an issue immediately with the emergency calling and took it back 3 times to get it repaired. Before I took it back for the third time the radio volume went out, the turn signals quit making sounds, and the Bluetooth quit working. I left after the visit with the audio system, Bluetooth, and signals still not working. I was told GM was working on an update for my truck and if that didn’t work the radio may have to be replaced and radios are on back order. It is very difficult for me to take my truck back to the dealership as I live an hour away and have been taking off work. I have been truly disappointed with my new truck due to so many issues. I tried to discuss these issues with my salesman and I was told he no longer works for Edwards Chevrolet. I am hopeful that all these issues can be worked out and I look forward to hearing from someone soon.

SHERYL FRAZIER

6/13/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

HANCEVILLE, AL

John B|2016 Chevrolet Corvette

Confirmed Service Customer

6/11/2026

Sheryl Edwards promptly took care of what I needed and also made some important recommendations that I accepted. She also gave me several options for getting the additional work taken care of, which was really appreciated. She's the reason that I only have my vehicles serviced at Edwards Chevy 280!

SHERYL FRAZIER

6/13/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

PELHAM, AL

Pamela L|2015 Chevrolet Corvette

Confirmed Service Customer

6/11/2026

Ms. Sheryl Frazier is the best service technician I have ever had. She listens to your concerns and makes sure they are adequately addressed and taken care of professionally. Excellent Customer Service with a smile WOW !

SHERYL FRAZIER

6/13/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

PLEASANT GROVE, AL

Keisha B|2020 GMC 1500 Sierra

Confirmed Service Customer

5/25/2026

The people that are assigned to talk to you about your vehicle dont know anything. They cant answer any questions. All they say is I will have to talk to a technician and they never get back with you. I received messages that I would get a call that morning never got it. I sent a message late that evening and got a message promising I would get a call at 9am the next morning again never got it until after 12 when I sent another message. I never got the answer to the question I was waiting for. I ended up calling another dealership to get the question answered.

RANDY CHAPPELL

5/26/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

SYLACAUGA, AL

Clarence C|2007 Chevrolet Trailblazer

Confirmed Service Customer

6/1/2026

I contacted Sheryl regarding my Trailblazer SS to see about replacing my suspension with coils. Sheryl provided me with a quote and a date to bring it in for repairs. She is the epitome of what customer service is about. She was nice, professional and provided outstanding communication throughout the process. She is truly a professional with emphasis on providing the best customer service.

SHERYL FRAZIER

6/2/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

VINCENT, AL

Jimmie N|2025 Chevrolet Blazer

Confirmed Service Customer

6/3/2026

Employees were polite and professional.

JACKSON BRASHER

6/4/2026

Your positive review is greatly appreciated. We're pleased our employees provided courteous and professional service throughout your visit. We look forward to assisting you again.

Business Response

PELHAM, AL

Johnny J|2015 Chevrolet Camaro

Confirmed Service Customer

6/13/2026

I dropped my car off for repairs got the automated text and the call to tell me what was wrong and give them the ok to start then nothing, they had the car for 3 weeks and I had to call to find out what the status was and ask how long I was looking at. The work so far is good no complaints there but the lack of communication was what I have a problem with, if you are working on someone's vehicle, the owner shouldn't have to keep calling to find out the status of the service, I even told the guy I was paired with he could just send me a text and he would not he called me back after he found where we were at on the parts.

COLOMBIANA, AL

Bryan C|2024 GMC Sierra 1500

Confirmed Service Customer

6/17/2026

Sheryl Frazier is always great to work with and I always ask for her when needing service on my vehicle.

SHERYL FRAZIER

6/18/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

BIRMINGHAM, AL

COURTNEY B|2026 Chevrolet Traverse

Confirmed Sales Customer

6/17/2026

Quick and easy! Matt was great, super helpful and not pushy or over the top.

MATTHEW BILLIONS

6/18/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MOODY, AL

QUINTON H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/15/2026

Everyone was very professional and gave great service!

DARRIAN CARTER

6/17/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CHELSEA, AL

Kenneth W|2026 Chevrolet Silverado 1500

Confirmed Service Customer

6/19/2026

Great experience. They took our vehicle in on time and completed all of the work in a timely manner. Our wait was minimal.

RANDY CHAPPELL

6/20/2026

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

SHELBY, AL

Willie L|2012 Chevrolet 3500 Express

Confirmed Service Customer

6/19/2026

Quality repair

FERNANDO DEL

6/20/2026

Thank you for your feedback! We appreciate your support and hope to see you again soon.

Business Response

BIRMINGHAM, AL

Jonathan L|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

6/19/2026

Everything was good

FERNANDO DEL

6/20/2026

Thank you for your feedback! We appreciate your support and hope to see you again soon.

Business Response

BIRMINGHAM, AL

Albert W|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

6/19/2026

I was informed of any issues that’s concerning regarding my vehicle due to evaluation. In addition, my vehicle was scheduled and honored by the dealership which displays professionalism. Cheryl is always polite and exercises empathy toward the customers.

SHERYL FRAZIER

6/20/2026

Hi, we're so happy we were able to help you out! Thank you for choosing Edwards Chevrolet 280 and we hope to see you again soon!

Business Response

BIRMINGHAM, AL

Sydney S|2025 Chevrolet Trax

Confirmed Service Customer

6/22/2026

The mechanics and other employees were really kind and the place was very clean. They were quick and efficient

JACKSON BRASHER

6/25/2026

Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!

Business Response

BIRMINGHAM, AL

Steven K|2020 Chevrolet Tahoe

Confirmed Service Customer

6/28/2026

Everyone is friendly and service is done on time. Randy is always helpful and is always a joy to talk to.

RANDY CHAPPELL

6/29/2026

We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!

Business Response

CHELSEA, AL

Murrell S|2023 Chevrolet Tahoe

Confirmed Service Customer

6/28/2026

GREAT CUSTOMER SERVICE

FERNANDO DEL

6/29/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

COLUMBIANA, AL

John B|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/28/2026

Sheryl Edwards got my vehicle in the service area shortly after I arrived and it was ready sooner than expected. Sheryl was also able to answer some questions I had.

SHERYL FRAZIER

6/30/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

PELHAM, AL

J.t. H|2020 GMC 1500 Sierra

Confirmed Service Customer

6/11/2026

Quick, professional service. Staff always ready to assist with questions and explanations on service required. I have been using and trusting Edwards for many years. Highly recommend!

RANDY CHAPPELL

6/13/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

BIRMINGHAM, AL

Vicki L|2024 Chevrolet Blazer

Confirmed Service Customer

6/13/2026

Sheryl is always a pleasure to work with. The service department got me going again quickly.

SHERYL FRAZIER

6/14/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WILSONVILLE, AL

Luther D|2023 Chevrolet Traverse

Confirmed Service Customer

6/18/2026

They got me in and took care of of my SUV oil change and tires rotated.

JACKSON BRASHER

6/19/2026

Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!

Business Response

EASTABOGA, AL

James M|2025 Chevrolet Blazer

Confirmed Service Customer

6/22/2026

Service was fairly quick, not sure what I primarily went in for was done - working on following up on that. Steering wheel and driver floor mats were dirty.

JACKSON BRASHER

6/25/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CHELSEA, AL

David M|2021 Chevrolet Blazer

Confirmed Service Customer

6/22/2026

Great experience!

JACKSON BRASHER

6/25/2026

Thank you for the excellent review! We appreciate your business and are always here if you need anything.

Business Response

CHELSEA, AL

MARK J|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/1/2026

The best experience that I have had at a dealership. Everyone was very professional during the negotiations. They made me feel like they wanted my business and they got it.

TARIQ N

7/2/2026

Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.

Business Response

TRUSSVILLE, AL

Richard E|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

7/1/2026

I had the tires replaced on my 2022 GMC Denali. The service was quick and thorough. The price was competitive and I left the dealership confident that my Truck had been well maintained. My Service Advisor, Sheryl Frazier was exceptional as always! She is the best!

SHERYL FRAZIER

7/2/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

BIRMINGHAM, AL

James S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/23/2026

Service was great and Sheryl did a tremendous job getting me taken care of!!

SHERYL FRAZIER

5/24/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LEEDS, AL

Randy C|2025 Chevrolet Equinox

Confirmed Service Customer

5/23/2026

As usual my service advisor was awesome. Very knowledgeable. You need more advisors like him.

RANDY CHAPPELL

5/24/2026

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

BIRMINGHAM, AL

Kerry E|2026 Chevrolet Silverado 1500

Confirmed Service Customer

5/29/2026

My service was outstanding. It always is.

JACKSON BRASHER

5/30/2026

Your continued confidence means a great deal to us. We're delighted to hear your service experiences remain consistently outstanding. We look forward to providing the same level of care on every visit.

Business Response

CHELSEA, AL

THOMAS T|2026 Chevrolet Tahoe

Confirmed Sales Customer

6/17/2026

Great Time!!! Jonathan Short is amazing to work with!! Felt like I was with family on Christmas morning!

JONATHAN SHORT

6/18/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SHELBY, AL

LARRY W|2026 Chevrolet Corvette

Confirmed Sales Customer

6/20/2026

The salesman was very thorough in explaining the process

TARIQ N

6/22/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

BIRMINGHAM, AL

John M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/27/2026

Our service advisor, Randy, was very pleasant to deal with and got our additional issues address along with the normal routine maintenance.

RANDY CHAPPELL

6/29/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

PINSON, AL

AMY M|2026 Chevrolet Traverse

Confirmed Sales Customer

6/29/2026

Everything went smoothly and staff was very nice

MATTHEW BILLIONS

6/30/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BIRMINGHAM, AL

Michael K|2014 Buick Encore

Confirmed Service Customer

6/29/2026

The service and time to complete the service aligned with the estimates.

FERNANDO DEL

6/30/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BIRMINGHAM, AL

Barry S|2019 Chevrolet Tahoe

Confirmed Service Customer

7/1/2026

done as scheduled and on time

JACKSON BRASHER

7/2/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BIRMINGHAM, AL

Alan K|2023 Chevrolet Traverse

Confirmed Service Customer

6/5/2026

extremely courteous & professional staff

RANDY CHAPPELL

6/5/2026

Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!

Business Response

MCCALLA, AL

William M|2016 Chevrolet Corvette

Confirmed Service Customer

6/12/2026

Issues with tires leaking down on my Corvette. Service Department found the problem quick and resolved the problem. Best dealership ever!! Mike Hathcock

SHERYL FRAZIER

6/13/2026

Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!

Business Response

SYLACAUGA, AL

James T|2024 Chevrolet Corvette Z06

Confirmed Service Customer

6/12/2026

Well well the service advisor MS Sheryl is outstanding she deserves to get a raise...now i had a bit of a issue with the technicians finger prints on my car and all. This last time I know the had to test drive my car but left it only 75 miles to empty on the fuel..not sure what that was about...all I want is the tech just take a bit more PRIDE in the corvette. Thanks for your time.

SHERYL FRAZIER

6/13/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

COLUMBUS, MS

Robert P|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/19/2026

Awesome experience had me in and out in less than an Hour ! Great group of people wouid highly Recommend for sales or service

JACKSON BRASHER

6/20/2026

Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

BIRMINGHAM, AL

Glenda G|2017 Chevrolet Camaro

Confirmed Service Customer

6/29/2026

Service crew was excellent LOVE the inspection video that’s an awesome upgrade with me thanks so much warmly, Glenda Buie and Mari Nunn 😇👍🏾

JACKSON BRASHER

6/30/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COLUMBIANA, AL

CORY S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/2/2026

All around great experience from sales, finance, and everyone! Preacherman, Matt, and CJ were excellent to work with!

LAVELLE SMITH

7/3/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BIRMINGHAM, AL

Robert B|2024 Chevrolet Equinox

Confirmed Service Customer

7/7/2026

No

FERNANDO DEL

7/8/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

Alabaster, AL

Karen G|2024 Chevrolet Equinox

Confirmed Service Customer

6/11/2026

It's always very good. Staff are friendly.andcservice is timely.

JACKSON BRASHER

6/13/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

PELHAM, AL

Laquese A|2023 Chevrolet Tahoe

Confirmed Service Customer

6/11/2026

No problems

RANDY CHAPPELL

6/13/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

BIRMINGHAM, AL

Ben G|2024 Chevrolet Corvette Z06

Confirmed Service Customer

6/22/2026

The dealership is fine- they are nice enough and seem to do a good job- but telling me that the horrible door creaking on a $150k car with 6,000 miles on it is just “something I’ll have to accept and there’s nothing under warranty or otherwise they can do to fix it” is really just unacceptable. If that’s how they feel about GM quality- then why should I feel any different?

FERNANDO DEL

6/25/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BIRMINGHAM, AL

Phillip D|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

6/29/2026

Sheryl is a great service Rep.

SHERYL FRAZIER

7/1/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

LEEDS, AL

JOHN F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/29/2026

Ben,in sales was very helpful.

MATTHEW BILLIONS

7/1/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

CLEVELAND, AL

James W|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

7/2/2026

Great shop, especially Sheryl. They do what they say and make sure you are comfortable while waiting.

SHERYL FRAZIER

7/3/2026

We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!

Business Response

BIRMINGHAM, AL

James L|2026 Chevrolet Trax

Confirmed Service Customer

7/8/2026

Service was fast, professional, and courteous!

JACKSON BRASHER

7/9/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

OPELIKA, AL

Ludolf H|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/8/2026

Always good servidd cd e

JACKSON BRASHER

7/9/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

BIRMINGHAM, AL

Resheda D|2025 Chevrolet Equinox

Confirmed Service Customer

6/10/2026

Always great service at Edward Chevrolet 280

SHERYL FRAZIER

6/11/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

BIRMINGHAM, AL

Wilson M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/18/2026

I think that this is the third service that we have had completed at Edwards. Consistently, the staff has been friendly and professional. The same experience has been the case with my wife's SUV which we also purchased from Edwards. The service has been completed in a reasonable amount of time and it has been a joy to be served by your business. I really appreciate it.

JACKSON BRASHER

6/19/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

DEATSVILLE, AL

Allan R|2026 Chevrolet Silverado 1500

Confirmed Service Customer

6/18/2026

Everything is always good with Sheryl Frazier, they got my vehicle in and back to me in no time at all.

SHERYL FRAZIER

6/19/2026

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

WILSONVILLE, AL

John M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/21/2026

Courtesy and fast service.

SHERYL FRAZIER

6/28/2026

We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!

Business Response

CHELSEA, AL

Fred I|2024 Chevrolet Blazer

Confirmed Service Customer

7/8/2026

Randy is Awesome!

RANDY CHAPPELL

7/9/2026

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!

Business Response

WILSONVILLE, AL

David A|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

7/8/2026

My service writer Sheryl and the mechanic who worked on my truck are fantastic.

SHERYL FRAZIER

7/9/2026

Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

BIRMINGHAM, AL

William K|2023 GMC Yukon

Confirmed Service Customer

7/8/2026

My experience is always excellent with Edwards! Sheryl Frazier and the service team go above and beyond to get me in and out and take care of our vehicle needs. We are so pleased they service both our vehicles.

SHERYL FRAZIER

7/8/2026

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

BIRMINGHAM, AL

Jd M|2025 Chevrolet Trax

Confirmed Service Customer

7/13/2026

Quick, easy and very communicative!

SHERYL FRAZIER

7/14/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

CHELSEA, AL

Paul A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/28/2026

Great people. Great service

JACKSON BRASHER

6/30/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BIRMINGHAM, AL

DARIS O|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/3/2026

Considerate of my time. Made buying my vehicle simple from the start with fair negotiating. Levelle Smith and the Sales Manager Matt were great

LAVELLE SMITH

7/5/2026

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Edwards Chevrolet 280 and we hope to see you again soon!

Business Response

ENTERPRISE, AL

Richard T|2023 Chevrolet Suburban 1500

Confirmed Service Customer

7/3/2026

When I called my regular Service Advisor, my call went to the Voice Mailbox where I was advised to schedule my oil change appointment on line. I received a text with a link to the website and very easily scheduled the appointment for the next morning. On arrival the place was really busy, but my assigned Advisor was right there to meet me and directed me to the Waiting Area. My vehicle was in and out in less than an hou.

JACKSON BRASHER

7/4/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ALPINE, AL

Donald R|2024 Chevrolet Tahoe

Confirmed Service Customer

7/6/2026

Professional / Epedient

JACKSON BRASHER

7/7/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

BIRMINGHAM, AL

Chad M|2012 Chevrolet Traverse

Confirmed Service Customer

7/6/2026

You all should be ashamed about how much you are charging people. I recently brought my vehicle there for service, and I was quoted a price that was ridiculous. I then took it to another trusted shop and had my vehicle repaired and back to me same day for less than half the cost and was provided with great service. Don’t get me wrong, your customer service was good. Jackson and Fernando were Great and so kind and helpful. They worked so hard to help me and many other customers. I’m not so convinced about the management however. I will say this, Having many years of management experience, myself, I would say that the skill level of the management team is lacking. I won’t be back.

FERNANDO DEL

7/8/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

STERRETT, AL

TONY S|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

7/9/2026

The sales staff was very accommodating and professional. The dealership arranged for transportation back to my home with new and current vehicle. Sadly the experience was marred by the tremendous pressure to purchase an aftermarket maintenance contract. No means no.

JONATHAN SHORT

7/10/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

PINSON, AL

David R|2017 Chevrolet Malibu

Confirmed Service Customer

7/13/2026

I always ask for Sherril to help, she is detailed, keeps me posted, explains what's been done and if they find something outside a normal Oil, Tire service and possible cost.

SHERYL FRAZIER

7/14/2026

Thank you for such a thoughtful review. We aim to deliver an exceptional experience to every person who walks through our doors, and we’re glad we delivered for you. We’re always here if you need anything else.

Business Response

SYLACAUGA, AL

Eugene G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/13/2026

Randy in the service department always does a great job. He is very personable and knowledgeable.

RANDY CHAPPELL

7/14/2026

We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!

Business Response

BIRMINGHAM, AL

William M|2025 Chevrolet Tahoe

Confirmed Service Customer

7/13/2026

My service advisor Cheryl did another great job!!!

SHERYL FRAZIER

7/14/2026

Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.

Business Response

HOOVER, AL

DEWAYNE M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/1/2026

I was real please with how I was treated ,and how professional everyone was to me!!!

TEONNA WILLIAMS

7/2/2026

We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!

Business Response

BROOKSVILLE, MS

Sherman D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/15/2026

Outstanding ( Randy did us well)

RANDY CHAPPELL

7/17/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ALPINE, AL

Sammye J|2023 Buick Encore GX

Confirmed Service Customer

7/16/2026

❤️

RANDY CHAPPELL

7/18/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

CHELSEA, AL

Martha L|2019 Chevrolet Equinox

Confirmed Service Customer

7/16/2026

My car had a loud rattle, I took it in and the part was replaced and now is not load at all!!

FERNANDO DEL

7/18/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SYLACAUGA, AL

Reginald D|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

7/17/2026

The team is always superb 👌 👏 👍 🙌

FERNANDO DEL

7/18/2026

Your feedback means a lot to our team. Thank you for trusting us with your automotive needs.

Business Response

IRONDALE, AL

Jerry L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/11/2026

Quick and positive experience

JACKSON BRASHER

7/12/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

CHELSEA, AL

Phillip D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/13/2026

Sheryl continues to be an excellent service advisor.

SHERYL FRAZIER

7/14/2026

Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.

Business Response

LEEDS, AL

Diann W|2022 Chevrolet Blazer

Confirmed Service Customer

6/12/2026

Sheryl is always great took good care of Me like always Edwards is lucky to have her !!!

SHERYL FRAZIER

6/13/2026

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

MOODY, AL

Tommy B|2026 Chevrolet Silverado 3500 HD

Confirmed Service Customer

7/1/2026

Everything met my expectations!

JACKSON BRASHER

7/2/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHELSEA, AL

JEFFREY H|2026 Chevrolet Traverse

Confirmed Sales Customer

7/1/2026

Came in with a sticky situation, and the team just came together to reassure us that not only are they going to take care of us, but let us know they were in our corner and really wanted us to win as well! It was very evident. I have to shoutout CJ, Matt Lamb, and Matt Billions. Looked us in the eye and told us they were going to get us out of that situation, and they went above and beyond to make it happen. Warm welcomes, smiles, laughter and a strategy to help us win. It all came out perfect. The best dealership experience I’ve ever had. Go see them!!

MATTHEW BILLIONS

7/2/2026

Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.

Business Response

BIRMINGHAM, AL

Michael M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/6/2026

Good service

FERNANDO DEL

7/7/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

MC CALLA, AL

Brett R|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/22/2026

Process was fairly easy, but nobody mentioned a $200+ diagnostic fee

RANDY CHAPPELL

7/24/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CHELSEA, AL

Elvis B|2023 Chevrolet Suburban 1500

Confirmed Service Customer

7/22/2026

I'm happy to walk into a Service Dept that Service Reps immediately greet you and handle the reason for your visit - this means a lot to me.

RANDY CHAPPELL

7/24/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

PELHAM, AL

Sal R|2021 GMC 1500 Sierra

Confirmed Service Customer

6/19/2026

Wonderful experience! Sheryl was a great communicator and got the issues resolved in a timely manner.

SHERYL FRAZIER

6/20/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

BIRMINGHAM, AL

Karen H|2025 Chevrolet Malibu

Confirmed Service Customer

6/26/2026

Great service Sheryl is awesome!!!

SHERYL FRAZIER

6/27/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ALABASTER, AL

GRANVILLE B|2026 Chevrolet Trax

Confirmed Sales Customer

7/2/2026

Always a perfect experience

MATTHEW BILLIONS

7/3/2026

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered a perfect experience. We sincerely value your business and look forward to your next visit. Take care!

Business Response

HORN LAKE, MS

TIMOTHY H|2026 Chevrolet Tahoe

Confirmed Sales Customer

7/4/2026

Tariq was great easy to work with super fast and knowledgeable and understanding with the upmost professionalism

TARIQ N

7/6/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BESSEMER, AL

James S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/20/2026

Sheryl is my service advisor and is always great at getting me in and out with kind words and a smile. 10 out of 10!

SHERYL FRAZIER

7/21/2026

We really appreciate the feedback! I’ll be sure to pass your kind words along to our staff—we are incredibly proud of our dedicated team. If you ever need further assistance, we’re just a phone call away

Business Response

SHOAL CREEK, AL

Steven T|2024 GMC Sierra 1500

Confirmed Service Customer

7/20/2026

Great service Randy is the best

RANDY CHAPPELL

7/21/2026

Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

PELHAM, AL

John B|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/20/2026

I took my Silverado in for a potential problem and Sheryl Frazier make sure all the necessary testing was done to ensure that the truck was functioning properly.

SHERYL FRAZIER

7/21/2026

Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.

Business Response

PELHAM, AL

ALFRED K|2026 Chevrolet Trax

Confirmed Sales Customer

7/20/2026

We received excellent customer service.

MATTHEW BILLIONS

7/21/2026

We sincerely appreciate your kind review! Knowing you had a great experience means a lot to our team. Thank you for choosing us, and we look forward to assisting you again whenever you need us. Wishing you all the best!

Business Response

VESTAVIA, AL

Cody G|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/21/2026

Grear

JACKSON BRASHER

7/23/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

BESSEMER, AL

MATTHEW B|2026 Chevrolet Tahoe

Confirmed Sales Customer

7/4/2026

Matt Billions took care of me! Everyone go Ask4billions!! Matt Billions is the best!

MATTHEW BILLIONS

7/6/2026

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

CHELSEA, AL

Larry D|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/8/2026

Sheryl is the best very knowledgeable and always helpful

SHERYL FRAZIER

7/9/2026

Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!

Business Response

BIRMINGHAM, AL

Larry O|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/8/2026

Service was quick and done right

RANDY CHAPPELL

7/9/2026

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

GARDENDALE, AL

Terence R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/8/2026

Great Service

JACKSON BRASHER

7/9/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

HAYNEVILLE, AL

CHRISTOPHER C|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/13/2026

Matt Billions was excellent to work with along with the Finance team.

MATTHEW BILLIONS

7/14/2026

Thank you for taking a moment to review us! Keeping our customers happy is what we do best, and we’re thrilled you had a great experience. We look forward to seeing you next time.

Business Response

SPRINGVILLE, AL

Ilgizar H|2021 Chevrolet Camaro

Confirmed Service Customer

7/15/2026

Great service! Very appreciate you, guys, taking care of my Chevy!

JACKSON BRASHER

7/17/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet 280. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BIRMINGHAM, AL

Larry O|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/21/2026

I paid for service that should have been under warranty

RANDY CHAPPELL

7/23/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

GARDENDALE, AL

PAMELA A|2026 Chevrolet Traverse

Confirmed Sales Customer

7/9/2026

I was pleased with everything.awesome costumer service

GUILLERMO GALINDO

7/10/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ONEONTA, AL